Senior Manager, 5-Star Product Quality & NPD

SharkNinja; Needham (MA); On-site; USD 117,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off

Job summary

SharkNinja, Inc. is seeking a Senior Manager of Product Quality & Customer Excellence in Needham, MA.

You will own the 5-star quality standard across assigned NPD programs, leading a small team of quality professionals and collaborating with Engineering, Product Development, and Marketing at every stage. You will coach cross-functional peers, build predictive models, and ensure DFMEAs and testing plans meet safety and regulatory needs before mass production.

Qualifications

• 7+ years in product quality, development, or related engineering/consumer insights.
• Experience in consumer electronics or home appliances is preferred.
• Strong leadership experience and ability to scale teams.

Responsibilities

• Own 5-star quality standard across NPD programs and manage risk.
• Lead quality input into build reviews with actionable improvements.
• Coach Engineering and Product teams to raise quality across portfolios.

Skills

Quality leadership

DFMEA

Cross-functional collaboration

Data-driven decisions

Project management

Job description

SharkNinja, Inc. is seeking a Senior Manager of Product Quality & Customer Excellence in Needham, MA.

You will own the 5-star quality standard across assigned NPD programs, leading a small team of quality professionals and collaborating with Engineering, Product Development, and Marketing at every stage. You will coach cross-functional peers, build predictive models, and ensure DFMEAs and testing plans meet safety and regulatory needs before mass production.