Senior Manager, 5-Star Product Quality & NPD

SharkNinja; Needham (MA); On-site; USD 117,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Retirement plan w/ match

Employee stock purchase

Paid time off

Product discounts

Wellness programs

Job summary

SharkNinja seeks a Senior Manager, Product Quality to own the 5-Star NPD standard across programs, lead a small quality team, and collaborate with Engineering, Product Development and Marketing to ensure top-tier quality throughout the pipeline.

You will drive DFMEA quality ahead of TRA, run EB0 reviews and VEGA Hacks, build predictive models for in-market ratings, and coach peers to resolve issues early while maintaining rigorous processes.

Qualifications

• Analytically strong with IHUT data and predictive modeling experience.
• Confident, evidence-based communicator who can challenge peers and drive resolution.
• Early people leadership experience with readiness for formal team leadership at scale.
• Strong working knowledge of DFMEA methodology across multiple programmes.
• Solid knowledge of safety testing, regulatory standards, and certification processes in major markets US/EU/UK.

Responsibilities

• Own the 5-Star NPD standard across your programs with a clear risk view and trajectory.
• Lead quality input into build reviews, proposing structured improvements with consumer rationale.
• Act as a quality coach to Engineering and Product Development to drive timely resolutions.
• Lead and develop a small team of NPD quality professionals and manage their growth.
• Manage day-to-day direction of your team, workload, and ensure rigor and consistency across programs.
• Contribute to hiring and capability development within the Product Excellence function.
• Lead EB0 build reviews and VEGA Hacks to surface and resolve quality issues early.
• Plan and apply predictive quality models using IHUT data to forecast in-market performance.
• Ensure DFMEAs reflect real-world use and track actions to closure.

Skills

Analytical skills

Strong communicator

People leadership

DFMEA expertise

Safety testing

Regulatory knowledge

VEGA Hacks

Tools

DFMEA

Job description

SharkNinja seeks a Senior Manager, Product Quality to own the 5-Star NPD standard across programs, lead a small quality team, and collaborate with Engineering, Product Development and Marketing to ensure top-tier quality throughout the pipeline.

You will drive DFMEA quality ahead of TRA, run EB0 reviews and VEGA Hacks, build predictive models for in-market ratings, and coach peers to resolve issues early while maintaining rigorous processes.