Senior Manager

Dave & Buster's; Pooler (GA); On-site; USD 57,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑m

Short-term Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple by-sh

FUN work environment

Grow your career!

Two FUN brands under one roof

Job summary

Dave & Buster's in Pooler, GA is seeking a Senior Manager to lead strategic initiatives and operating standards for front- or back-of-house areas under the General Manager. You will drive team performance, optimize costs, and elevate guest experiences in a fast-paced restaurant/entertainment setting.

You will oversee training, staffing, and daily operations to deliver exceptional service while maintaining safety and efficiency, with weekends, nights, and holidays required.

Qualifications

• Age 21+ and 5+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• Ability to work weekends, nights and holidays.
• Able to work in a fast-paced, noisy environment with distractions.
• Excellent communication with team members and guests.

Responsibilities

• Promote positive team member relations, including delegation of managerial duties and fostering high staff morale.
• Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed budgets.
• Ensure the execution of staff training programs.
• Ensure staffing levels and management coverage meet business needs and maximize guest experience.
• Deliver an unparalleled guest experience through food, drinks, and games.
• Maintain a safe and secure environment for guests and staff.
• Continuously improve operational execution through attention to detail and adherence to standards.

Skills

Leadership

Budgeting

Guest experience

Team management

Communication

Job description

Job Description: THE SENIOR MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house or back-of-house areas under the guidance of the General Manager. What we are looking for! You love working in a fast-paced, multi-faceted restaurant/entertainment scene You can communicate with the team members and guests in a way that inspires FUN! You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Ensure the execution of staff training programs
• Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
• Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
• Salary Range: 57443 - 67581
• We are an equal opportunity employer and participate in E-Verify in states where required.
• Dave & Buster’s is different from everywhere else.
• No two days are ever the same.
• Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
• Plus your co-workers are awesome!