Senior Manager

Centric Consulting; Chicago (IL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote and Hybrid Work

Professional Development

Job summary

Centric Consulting is seeking a Senior Manager to drive successful delivery, account growth, and practice leadership. You will lead complex client engagements, mentor teams, and develop strategic relationships with executive stakeholders to shape our business direction.

The role requires balancing strategic thinking with hands-on execution, building trust across client organizations, and guiding proposals, RFPs, and SOWs while advancing Centric's footprint and impact.

Qualifications

• 10+ years in consulting or professional services leadership.
• Experience leading complex client engagements and executive relationships.
• Track record in business development and account growth.

Responsibilities

• Lead complex client programs and ensure successful delivery and outcomes.
• Serve as trusted advisor to senior executives and stakeholders.
• Develop and execute growth strategies with client account leaders.
• Oversee governance, financial performance, and risk management of engagements.
• Mentor teams and foster collaboration, learning, and delivery excellence.
• Contribute to practice growth through thought leadership and recruiting.

Skills

Program management

Executive stakeholder mgmt

Account growth

Leadership

Mentoring

Cross-functional leadership

Proposal development

RFP responses

Education

Bachelor's degree in Business or related field

PMP or Agile/Scrum/Prosci/Lean Six Sigma

Job description

Job Level: Senior Manager

Job Location: Hybrid

Travel Expectations: 10 %

Job Classification: Full-Time

Join Centric Consulting – A Culture You’ll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.

We're seeking an experienced Senior Manager to serve as a trusted advisor to our clients while driving successful delivery, account growth, and practice leadership. In this role, you'll lead complex client engagements, develop strategic relationships with executive stakeholders, mentor consulting teams, and help shape the future of our business. If you're passionate about delivering exceptional client outcomes while growing both people and accounts, we'd love to connect with you.

In this role, you will:

• Lead complex programs, projects, and strategic client initiatives, ensuring successful delivery, stakeholder alignment, and measurable business outcomes.
• Serve as a trusted advisor to senior executives and key stakeholders, providing strategic guidance and practical solutions to business challenges.
• Build, strengthen, and expand client relationships by understanding organizational priorities and identifying opportunities to deliver additional value.
• Partner with client account leaders to develop and execute account growth strategies, helping expand Centric's footprint within client organizations.
• Lead and contribute to proposals, Requests for Proposal (RFPs), Statements of Work (SOWs), estimates, and executive presentations that support new business opportunities.
• Oversee engagement governance, financial performance, resource planning, risk management, and overall client satisfaction.
• Mentor and coach consulting team members, fostering a culture of collaboration, continuous learning, and delivery excellence.
• Contribute to practice growth through thought leadership, solution development, recruiting initiatives, and community engagement.
• Collaborate across Centric practices and geographic markets to bring innovative solutions and multidisciplinary expertise to clients.
• Actively support business development efforts by cultivating relationships, identifying opportunities, and contributing to revenue growth.

Who You Are:

• You bring 10+ years of consulting, professional services, program management, client advisory, or related leadership experience.
• You have a proven track record of leading complex client engagements and successfully managing executive-level relationships.
• You are skilled at balancing strategic thinking with hands‑on execution, helping clients solve business challenges while driving measurable results.
• You possess experience in account management, engagement leadership, and business development, including proposal development, RFP responses, and client presentations.
• You have demonstrated success managing project financials, governance structures, delivery teams, and client expectations.
• You excel at building trust, influencing stakeholders, and communicating effectively across all levels of an organization.
• You are a collaborative leader who enjoys mentoring others, developing talent, and fostering high‑performing teams.
• You are comfortable navigating ambiguity, managing competing priorities, and driving outcomes in dynamic client environments.
• You have experience leading cross‑functional teams and delivering large‑scale business, technology, or transformation initiatives.
• You are excited to contribute to the continued growth of Centric Consulting through leadership, innovation, and client impact.

Education & Certifications

• Bachelor's degree in Business, Information Technology, Management, Organizational Leadership, Engineering, or a related field required.
• PMP, Agile, Scrum, Prosci, Lean Six Sigma, or other relevant professional certifications are preferred

Total Rewards:

We proudly offer competitive compensation, and a comprehensive and well‑rounded benefits package for full‑time employees that have been designed to nourish your well‑being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self‑managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance.

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full‑time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.