Senior Management Consultant

The Lab Consulting; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The Lab Consulting in Houston seeks a Data Science, Consulting Analyst to lead end-to-end process improvements, automation programs, and related solutioning for Fortune 1000 clients. You will define scope and objectives through research and fact-finding, aligning business needs with automation and analytics.

Work is off-site from the Houston office, with 50% remote and 50% in-office. Domestic travel 10-15% may be required.

Qualifications

• 7+ years of experience in related industry.
• Bachelor's degree in Business or related field.
• Strong written and verbal communication skills.

Responsibilities

• Identify and document current state business processes and pain points through interviews and observation.
• Lead executive level workstreams and project delivery.
• Present findings to client teams and create user stories with clear acceptance criteria.
• Define scope and objectives through research and fact-finding.
• Assess automation opportunities using RPA/AI/Analytics tools.

Skills

Strong communication

RPA/Automation

Business process analysis

Education

Bachelor's degree in Business or related field

Tools

UiPath

Power Automate

Job description

We are a mid-sized Management Consulting, Automation, and Data Science firm, established in 1993, serving Fortune 1000 companies throughout North America. We have developed a unique, template-based and data-centric approach to our client projects, which are conducted off-site from our Houston office. The Lab is proud to announce we have invested in a new office build-out in the Galleria area. We are mindful of employee experience and currently operate at 50% capacity in the office. All employees work at home 50% of the time, and in the office 50% of the time. 10-15% domestic travel may be required depending on client needs.

Work hours are 8-5ish (when work is complete) Monday through Friday.

As part of a Data Science, Consulting Analyst and Robotic Process Automation team, the Management Consultant plays a key role in both large-scale end-to-end process improvement, automation programs, and smaller, tactical related solutioning. The management consultant will formulate and define scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements:

• Identify and document current state business processes, eliciting both pain points and opportunities through interviews and direct observation of employees.
• Manage and lead executive level workstream and project delivery
• Present findings to client teams
• Leads requirements gathering effort on projects using moderately complex technical skills.
• Identify processes and workflows that can be enhanced by a Robotics Process Automation (RPA) /AI/Analytics
• Document the current state business processes by creating “As Is” process maps and future state narratives.
• Critically evaluate Business workflows with a view to improve efficiency and enhance our usage of RPA and Workflow Automation.
• Ability to understand Automation/AI tools, e.g. UiPath, Microsoft Power Automate
• Works closely with functional teams and business units to clearly understand defined processes to be automated
• Gather underlying process metrics to drive analysis of business process changes.
• Focuses on improving corporate performance by managing business processes.
• Facilitate working sessions with stakeholders to generate consensus on new business processes.
• Assist in managing the Work Intake process
• Work with business SME’s during refinement meetings to create user stories with clear acceptance criteria.
• Makes recommendations for business process improvements for clients
• Create business process maps and summary level analysis documentation
• Acts as a liaison between business units and IT to understand automation needs and to communicate production status and issues
• Closely collaborates with the internal and client teams to push projects forward
• Leads complex projects from start to finish to deliver both analytics and RPA specific capabilities
• Works with internal teams in day-to-day production support and on-going process improvement

Qualifications

• Bachelor's degree in Business or related field
• 7+ years' of experience in related industry
• Strong written and verbal communication skills