SENIOR MANAGEMENT ANALYST SUPV - SES - 40023103

My Florida CFO; Tallahassee (FL); On-site; USD 90,000 - 100,000; Full time

Job summary

FloridaCommerce in Tallahassee is seeking a Senior Management Analyst Supervisor (SES) to lead the Bureau of Human Resource Management and Employee Relations. The role requires guiding disciplinary actions, advising managers, and ensuring compliance with Career Service Rules and bargaining agreements.

The incumbent will manage investigations, training programs, grievances, and EAP coordination, and will work with General Counsel as needed.

Qualifications

• In-depth knowledge of state and federal employment law.
• Expertise advising and coaching managers and employees at all levels.
• Excellent interpersonal, written and verbal communication skills.
• Computer applications, working knowledge of Microsoft applications.
• Ability to communicate clearly in individual and group settings, both verbally and in writing.
• Ability to work effectively as part of a team.
• Ability to utilize problem‑solving techniques.
• Knowledge of customer service principles and providing excellent service.
• Skilled in group presentations, workshop instruction and/or facilitation.
• Ability to deal with the public tactfully and effectively.
• Knowledge of counseling and case management principles.
• Ability to conduct effective interviews.
• Ability to establish and maintain effective working relationships.
• Ability to plan, organize and coordinate work assignments.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to work independently at times.

Responsibilities

• Manage all facets of employee relations, including disciplinary actions and counseling.
• Provide guidance to managers on Career Service Rules, bargaining agreements and department policies.
• Assist in determining disciplinary actions and related dates (suspension/dismissal).
• Assist in pre‑determination conferences and maintain disciplinary files.
• Support the Office of General Counsel and Civil Rights as needed for appealable actions.
• Provide guidance on performance improvement plans for underperforming employees.
• Assist with grievance reviews and recommendations.
• Coordinate investigations related to Employee Relations and ensure proper documentation.

Skills

Employment law

Advising managers

Communication

Microsoft Office

Public speaking

Teamwork

Problem solving

Customer service

Facilitation

Interviewing

Relationship building

Independent work

Job description

SENIOR MANAGEMENT ANALYST SUPV - SES - 40023103

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

This is a professional position within the Bureau of Human Resource Management serving as an Assistant Chief of the Bureau of Human Resource Management and Employee Relations Manager. The incumbent attends meetings as needed in the absence of or as requested by the Chief of Human Resource Management.

Manages all facets of employee relations overseeing the issuance of corrective and disciplinary actions - Counseling, oral and written, reprimands, reductions in pay, demotions, suspensions, dismissals. Provides guidance and consultation to employees and management by responding to questions and explaining Career Service Rules, Collective Bargaining and Department policies and procedures. Assist in determining level of disciplinary action to be taken.

Assist the Office of General Counsel and Office of Civil Rights as needed or required. Draft letters of intended disciplinary action and final action for review and approval by the Office of General Counsel and other appropriate Senior Leaders. Determine dates of suspension or dismissal in accordance with State Personnel Rules and/or Collective Bargaining agreements. Assist in pre‑determination conferences as requested or needed. Maintain disciplinary files. Assist the Office of the General Counsel as needed in any appealable action i.e., dismissal, suspension, reduction in pay, demotion. Performance Improvement plans – provide guidance to managers and supervisors on performance improvement plan(s) for employees not meeting expectations.

Career Service Grievances: provide consultation and guidance to employees and management by responding to questions and explaining Career Service Rules and Department procedures. Review, analyze, research, and make recommendation(s) as to whether Career Service grievance and desired resolution involve a matter over which the Department has control.

Assist in conducting investigations relating to Employee Relations which may include onsite visits and direct communication and meetings with employees and management. Explain State Personnel Rules, Department policies and procedures, union contracts adherence. Prepare reports of findings and make recommendations for solution and/or remedy.

Agency contact for Employee Assistance Program (EAP) - Assist with employee inquiries, self-referrals, mandatory referrals and ensure all employees are aware of program and current provider. Work with vendor as needed.

Responsible for the annual Perquisite and Moving Expense report that is sent to the Department of Management Services after signature of HRM Bureau Chief.

Oversees HRM’s Training Unit– develop training plans, provide guidance on content, ensure mandatory training is conducted and training requests from partners and Department are addressed as needed. Conducts employee relations training as needed.

Exercises independent judgement in carrying out the above responsibilities.

Perform other duties as needed.

Required Knowledge, Skills, and Abilities:

• In-depth knowledge of state and federal employment law
• Expertise advising and coaching managers and employees at all levels
• Excellent interpersonal, written and verbal communication skills
• Computer application skills, working knowledge/experience using Microsoft applications
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
• Ability to work effectively as part of a team
• Ability to utilize problem‑solving techniques
• Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service
• Skilled in group presentations, workshop instruction and/or facilitation
• Ability to deal with the public in a tactful, courteous and effective manner
• Knowledge of the basic principles of counseling and case management
• Ability to conduct effective interviews
• Ability to establish and maintain effective working relationships with others
• Ability to work independently by planning, organizing and coordinating work assignments
• Ability to understand and apply applicable rules, regulations, policies and procedures
• Ability to work relatively independently at times

Minimum Qualifications:

Successful completion of a Level 2 security background screening is required, prior to employment, and to maintain employment, which consists of fingerprinting and a check of local, state, and national law enforcement records.

At least 8 years of management experience in a Human Resource Office. Direct experience in Employee Relations/Labor Relations.

Experience in conducting training.

Duties and responsibilities of this position must be performed at the official work site of the Department.

Travel may be required.

Preferred Qualifications

Preference given to applicants with at least 8 years of experience in a State of Florida Agencies Human Resource Office.

Experience managing an employee relations unit.

Experience in managing multiple areas of Human Resource Management.

Pay:

$90,000-100,000, based on experience.

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

You will connect workers to jobs and businesses to the talent they need to thrive. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future.

FloridaCommerce is a fast‑paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid‑size city in the heart of Florida’s Big Bend.Florida Commerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is also known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ ). Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).

Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program(Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Highly skilled, professional environment

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.