886780 - GOVERNMENT OPERATIONS CONSULTANT II - 40032050 1

State of Florida; Tallahassee (FL); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

State group insurance

Retirement plan

Nine paid holidays

Paid personal sick leave

Tuition waivers

Flexible Spending Accounts

Job summary

FloridaCommerce, based in Tallahassee, seeks a Government Operations Consultant II to guide welfare transition and SNAP/E&T programs. The role focuses on policy development, training delivery, and technical assistance to LWDBs across Florida.

The ideal candidate has experience researching statutes and writing guidance, plus strong data-analysis and reporting skills. A Level 2 background check is required; travel is expected.

Qualifications

• Experience analyzing statutes, regulations, and governing authorities.
• Policy writing and development experience.
• Strong report writing and data presentation abilities.

Responsibilities

• Provide training and technical assistance for Welfare Transition and SNAP/E&T programs.
• Develop and review policy guidance and procedures for program operations.
• Lead data validation during on-site reviews and QA activities.
• Collaborate with Local Workforce Development Boards statewide to support program outcomes.

Skills

Data collection

Data analysis

Management principles

Problem solving

Education

Bachelor’s degree or four years of equivalent work exp.

Job description

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886780 - GOVERNMENT OPERATIONS CONSULTANT II - 40032050 1

Date: Oct 30, 2026

Requisition No:886750

Agency: Commerce

Working Title: 886780 - GOVERNMENT OPERATIONS CONSULTANT II - 40032050 1

FULL TIME / CAREER SERVICE
POSITION LOCATION: Tallahassee, FL (relocation benefits are not available for this position)

Provides direction, guidance and technical assistance for specific workforce programs which includes the development of appropriate training and providing the training as needed.

Reviews policies, procedures, guidelines and state and local plans and evaluates the impact on operations and identifies potential problems and recommends appropriate action. Writes policy and plans. Participates in the development of Performance Improvement Plans as assigned.

Provides guidance and assistance to administrator and staff in the management and operation of service programs and responsibilities. Consult with management on the development and implementation of training and technical assistance to improve workforce program outcomes.

Investigates, assesses and analyzes and makes recommendation to resolve issues and problems presented by management staff. Consults with staff members to develop solutions for programmatic operational problems.

Participates in quality assurance reviews, acting in a team leader capacity as assigned, preparing reports, following up on concerns and developing and updating quality assurance tools as needed. Participates in data validation on site reviews.

Other duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem-solving techniques.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Travel is required.

Preferred

• Bachelor’s degree from an accredited college or university or four years of equivalent work experience that is relevant to this position.
• At least two years of experience researching federal and state statutes, regulations and other governing authorities for a state or federal-funded program.
• At least two years of experience providing training and technical assistance for a state or federal-funded program.
• At least two years of experience working with workforce programs.
• Professional writing experience.
• Florida Certified Contract Manager (FCCM) certification is a plus.

Pay:

$42,776.88 – $53,000.00 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

TheGovernment Operations Consultant II (Statewide ProgramConsultant – Welfare Transition) is a member of the Policy and Guidance Unit for the Welfare Transition (WT) andSupplemental Nutrition Assistance Program(SNAP)Employment & Training (E&T) programswithin the Division of Workforce Services, Bureau of One-Stop and Program Support. This positionconducts advanced-level professional work related to researching and writing policy and procedural guidance for Welfare Transition program operations; providing in-person and virtual training; responding to program related inquiries; and providing technical assistance regarding program requirements. The incumbent in this position is expected to function with a great deal of independence and high-quality organizational skills.

The Difference You Will Make:

This position plays a pivotal role in providing policy guidance and training to all our Local Workforce Development Boards (LWDBs) throughout the State of Florida. The staff is responsible for assisting the programmatic needs of all LWDBs and support compliance requirements set forth by Federal and State Partners.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. T allahassee is a mid- sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC).
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions ( www.myfrs.com )

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program(Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Highly skilled, professional environment

* We care about success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.