Senior Major & Complex Loss Adjuster (Remote)

Crawford & Company; United States; Remote; GBP 60,000 - 90,000; Full time

Job summary

Crawford & Company is seeking an experienced Major & Complex Loss Adjuster to handle large commercial claims over 100k, including material damage and business interruption. The role is home-based with regular regional travel and occasional overnight stays as needed.

You will work closely with Casualty/Liability teams and other third parties, driving thorough investigations, high-quality client service, and adherence to SLAs across a range of commercial environments.

Qualifications

• ACILA or similar with the desire to continue learning and /or full qualifications.
• Extensive knowledge and understanding of FSA procedures and TCF initiatives.
• Extensive technical knowledge within the adjusting arena at a complex loss level.
• Understanding of Client SLA compliance/productivity/quality requirements.
• Able to embrace technology and be proficient in MS office suite.
• The ability to influence key personnel as to give the product a competitive edge.
• Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments.
• A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets.
• A full UK driving licence, with the willingness to travel to regional offices when required.
• A high achiever, capable to presenting the product to its best advantage.

Responsibilities

• Manage an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption.
• Collaborate with Casualty/Liability team and local government or emergency services; promote our ways of working.
• Deliver high-quality, professional service to clients and maintain thorough investigations and documentation.

Skills

FSA procedures

TCF initiatives

Complex loss knowledge

SLA compliance

MS Office

Influence stakeholders

Leadership

Financial acumen

Driving licence

Presentation skills

Education

ACILA or similar

Job description

Crawford & Company is seeking an experienced Major & Complex Loss Adjuster to handle large commercial claims over 100k, including material damage and business interruption. The role is home-based with regular regional travel and occasional overnight stays as needed.

You will work closely with Casualty/Liability teams and other third parties, driving thorough investigations, high-quality client service, and adherence to SLAs across a range of commercial environments.