Remote Regional General Adjuster: Complex Claims Lead

Crawford & Company; Peachtree Corners (GA); Remote; USD 85,000 - 105,000; Full time

Job summary

Crawford & Company seeks a Regional General Adjuster to lead complex claims from a remote setting in the USA. Ideal candidates have 2+ years of related claims experience, an active adjuster license, and strong investigation, liability analysis, and negotiation skills.

The role requires the ability to manage claims independently in a remote environment and deliver excellent customer service. Candidates should have strong communication skills, attention to detail, and the ability to mentor others.

Qualifications

• Requires active adjuster license in any state.
• Minimum 2+ years of related claims experience and strong investigation skills.
• Experience handling complex property or liability claims.
• Excellent communication and customer service abilities.
• Strong analytical and mathematical ability.
• Must be licensed as required by state and local jurisdictions.

Responsibilities

• Examine claims forms, policies and endorsements to determine coverage.
• Mentor adjusters and co-adjust losses with staff.
• Investigate claims by interviewing claimants, witnesses and others; obtain reports; inspect damage; consult with experts.
• Set estimated loss values for clients.
• Prepare reports with information required by clients and authorities.
• Communicate adjustment recommendations after determining liability.
• Recommend litigation when appropriate.
• Present evidence and serve as an expert witness when needed.
• Maintain compliance with regulations and quality standards.
• Support business development by making sales calls.

Skills

Related claims experience

Active adjuster license

Investigation

Liability analysis

Negotiation

Manage claims independently

Communication

Customer service

Basic computer knowledge

Education

Two years college / equivalent

Bachelor's degree preferred

Job description

Crawford & Company seeks a Regional General Adjuster to lead complex claims from a remote setting in the USA. Ideal candidates have 2+ years of related claims experience, an active adjuster license, and strong investigation, liability analysis, and negotiation skills.

The role requires the ability to manage claims independently in a remote environment and deliver excellent customer service. Candidates should have strong communication skills, attention to detail, and the ability to mentor others.