Senior Maintenance Technician

Goodwill of Greater Washington; Falls Church (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO

Paid holidays

Life insurance

Short/long term disability

Medical, dental, vision

Pet insurance

Employee discounts

Employee assistance program (EAP)

401(k) with match

Job summary

Goodwill of Greater Washington is seeking a versatile Maintenance Associate to perform installations, repairs and routine upkeep of plumbing, carpentry and painting across our retail stores, warehouses and facilities in the DC metro area.

Ideal candidates have 2–4 years of relevant experience, a valid driver’s license and strong knowledge of safety and building codes. Daily travel is required; occasional evenings, weekends or holidays on on‑call rotation may apply.

Qualifications

• High school diploma or equivalent is required.
• 2–4 years of recent maintenance experience in multi‑unit commercial or retail environments with driving between locations.
• Knowledge and experience in plumbing, carpentry, and general maintenance and repair in a commercial setting.
• Familiarity with local codes and regulations related to construction, safety and sanitation.
• Must have reliable transportation and a valid driver’s license and be able to drive within the Goodwill market area.
• Proficient in using MS Office Outlook (email and calendar).
• Ability to analyze facts and exercise sound judgment and prioritize tasks.

Responsibilities

• Perform installations, maintenance and repairs of plumbing, carpentry, painting, and fixtures in multiple locations.
• Update the computerized maintenance management system as tasks are completed.
• Respond to emergency calls during on‑call periods.
• Purchase materials using company accounts and maintain stock/inventory.
• Ensure work is performed safely and compliant with codes.
• Track mileage and submit expense reports monthly.

Skills

Maintenance experience

Valid driver’s license

MS Office Outlook

Analytical thinking

Prioritization

Education

High school diploma or GED

Tools

MS Office Outlook

Job description

Overview

Responsible for performing installations, maintenance and repairs of plumbing, carpentry, and painting work in retail stores, warehouses, office buildings, and other facilities. Occasionally responsible for providing guidance to other technicians. This associate must have reliable personal transportation and be able to travel daily to various locations within the Washington, DC metropolitan area. The associate will perform strenuous work on a regular basis. The Associate must be able to work a regular Monday – Friday daytime schedule and a rotating on call schedule that includes evenings, weekends and/or holidays (including answering and dispatching emergency calls as needed). This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year. Bonus eligible.

Responsibilities

Essential Duties and Responsibilities

1. With minimal supervision, responsible for installations, maintenance and repairs of plumbing, carpentry, painting, fixture repair and assembly, as well as other general handyman tasks in retail stores, warehouses, office buildings, and other facilities as needed. Identifies, maintains and implements solutions for assigned tasks. Evaluate problematic systems of facilities and determine what repair services need to be performed by others. Provide suggestions and recommendations as needed.
2. Updates our computerized maintenance management system in a timely manner as assigned tasks are completed or issues arise that prevent completion.
3. Answer and dispatch emergency calls as directed by the Maintenance Supervisor during on call periods.
4. Using company accounts, purchases repair and maintenance materials as needed. Maintains and stock supply inventory; gathers and compiles information.
5. Performs all assigned tasks in a safe, workmanlike manner, and in accordance with any local building code requirements.
6. Tracks mileage and other reimbursable expenses and submits properly completed expense report at least once per month.
7. This position requires daily travel within the Washington, DC Metropolitan area.
8. Flexibility in work hours and the ability to work occasional nights and/or weekends is required in accordance with a published on call schedule.

Other Duties and Responsibilities

1. Provide senior level guidance and training.
2. Administers and services the core locking system that is installed at all locations.
3. Clock in and out for work shifts and lunch on the company’s timekeeping system.
4. Complete required monthly safety training and any other required training.

Supervisory Responsibility

This position has no supervisory responsibilities.

Qualifications

Required Qualifications

1. High school graduate or equivalent.
2. Two to Four years’ of recent experience in maintenance of a multi‑unit commercial building or retail environment that required driving between work locations.
3. Considerable knowledge and experience in plumbing, carpentry, and general maintenance and repair in a commercial setting.
4. General understanding of various Federal, State and County codes and regulations involving construction, installation, fire, safety and sanitation.
5. Must have own reliable transportation and valid “clear” driver’s license and be able to drive to any location within the Goodwill market area.
6. Proficient in using MS Office Outlook (email and calendar)
7. Ability to analyze facts and exercise sound judgment in arriving at conclusions.
8. Ability to prioritize effectively.

Preferred Qualifications

1. High School Diplomas or GED, advanced studies preferred.
2. 5+ years of previous experience in general carpentry, plumbing, painting, and other general maintenance activities.