Senior Maintenance Supervisor

Fairfield Residential; San Jose (CA); On-site; USD 80,000 - 104,000; Full time

Benefits offered by this job

Paid time off (PTO)

Matched 401(k)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential in San Jose is seeking a Senior Maintenance Supervisor to lead maintenance operations at Eaves West Valley. You will perform hands-on repairs, manage the maintenance team, and oversee service requests to keep residents satisfied.

This role requires a high school diploma, EPA and CPO certifications preferred, 3+ years of hands-on experience, and proficiency with Yardi and Microsoft Office. A valid driver's license is required, with on-call and weekend/evening shifts.

Qualifications

• High school diploma or equivalent required.
• HVAC-EPA Type II or EPA Universal preferred; certification within 90 days if not held.
• CPO certification preferred; required within 90 days if not held.
• Valid driver's license required.
• 3+ years of hands-on apartment or building maintenance experience.
• Supervisory experience required.
• Experience with Yardi or similar PM software.
• Knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair.
• Ability to read budgets.
• Strong written and verbal communication; customer service oriented.
• Proficient with MS Outlook, Word and Excel.
• On-call availability; ability to work weekends/evenings/holidays.

Responsibilities

• Oversee and perform maintenance repairs across the property.
• Schedule and monitor preventative maintenance.
• Respond to after-hours emergencies as needed.
• Manage service requests using Yardi or similar software.
• Maintain budgets and inventory.
• Ensure safety compliance and company policies.
• Lead and develop a diverse maintenance team.
• Deliver high-quality customer service to residents.

Skills

Strong communication skills

Customer service mindset

Safety conscious

Team leadership

Education

High school diploma or equivalent

Tools

Yardi

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Community:

Eaves West Valley

Number of Units:

873

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As a Senior Maintenance Supervisor, you'll lead the maintenance operations for one of our apartment communities, ensuring everything runs smoothly and residents love where they live. This role combines hands‑on technical work with team leadership and operational oversight.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Property Maintenance

• Oversee and perform maintenance repairs across the property.


• Schedule and monitor preventative maintenance.


• Respond to after‑hours emergencies as needed.

Operations

• Manage service requests using Yardi or similar software.


• Maintain budgets and inventory.


• Ensure compliance with safety and company policies.

Team Leadership

• Lead and develop a diverse maintenance team.


• Provide feedback and foster a positive work environment.


• Deliver exceptional customer service to residents.

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

• Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in‑house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.


• Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.


• Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.


• A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• High school diploma or equivalent required.


• HVAC-EPA (Type II) or EPA Universal certification strongly preferred. Associates hired without an EPA certification will be required to obtain within 90 days of hire.


• Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire.


• Valid driver's license is required.


• Three or more years' hands‑on apartment or building maintenance experience required.


• Supervisory experience required.


• Experience with Yardi or other property management accounting software.


• Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.


• Ability to read and comprehend budgets.


• Professional verbal and written communication skills.


• Superior customer service skills including the ability to manage difficult customers and/or situations.


• Experience using Microsoft Outlook, Word, and Excel.


• Availability to be on-call and responsive to after hour emergencies.


• Ability to work a flexible schedule to include weekends, evenings, and holidays.

Estimated Rate of Pay

$38.46 - $50.00

This position is non-exempt; the range above reflects hourly rates.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)


• Matched 401(k)


• Medical, dental & vision insurance


• Flexible spending account


• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles, San Francisco, and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.