Senior Maintenance Manager — Multi-Property Ops

Myglamproperties; Kansas City (MO); Hybrid; USD 70,000 - 100,000; Full time

Job summary

GLAM TO MAKE READY™ seeks an experienced Maintenance Manager to lead Maintenance Operations across client properties in the Kansas City Metropolitan Area. This role oversees people, Work Orders, vendors, preventive maintenance, emergency response, QA, materials, documentation, client communication, and systems to keep properties functional and protected.

The position emphasizes field leadership, safe practices, cost awareness, and technology-driven processes within a hybrid workplace supporting

Qualifications

• Significant professional maintenance experience; maintenance-management, supervisory, or field-lead experience.
• Preferred: 5+ years of maintenance experience with exposure to real estate, property management, multifamily, commercial facilities, preventive maintenance, building systems, vendor management, budgeting, property turnovers, make-ready, emergency maintenance, or Quality Assurance.
• Applicable trade licenses or certifications are required where legally necessary. The Maintenance Manager is not expected to personally hold every trade license when appropriately licensed contractors or specialists are used.
• Bachelor's degree is not automatically required when equivalent maintenance leadership and technical experience demonstrate the necessary capability.

Responsibilities

• Lead day-to-day Maintenance Operations across residential, multifamily, commercial, turnover, make-ready, and facility-service properties.
• Review maintenance requests and classify work as emergency, urgent, routine, preventive, or deferred/noncritical.
• Assign qualified technicians or approved vendors based on priority, skill, location, capacity, safety, client commitments, and cost.
• Manage Work Orders from intake through scheduling, service, documentation, Quality Assurance, correction, and verified closeout.
• Build and maintain preventive-maintenance programs designed to reduce emergencies, repeat repairs, equipment failures, and avoidable property damage.
• Lead, coach, and hold technicians, maintenance personnel, and field resources accountable for workmanship, productivity, safety, and documentation.
• Coordinate approved vendors and specialty contractors when work requires additional expertise, licensing, or resources.
• Oversee rotating emergency-response coverage and coordinate appropriate after-hours response during assigned periods.
• Review completed repairs, photos, notes, materials, deficiencies, callbacks, and recurring failures to verify the actual problem was solved.
• Monitor labor, materials, vendor costs, inventory, tools, equipment, and maintenance spending while supporting responsible cost control.

Skills

Maintenance leadership

Vendor management

Budgeting

Preventive maintenance

Emergency maintenance

Quality Assurance

Building systems

Client communication

Team coordination

Tools

ServiceM8

ClickUp

GLOSS DIGITAL

CRM systems

Property Management Systems

Google Workspace

Microsoft 365

Mobile field applications

Job description

GLAM TO MAKE READY™ seeks an experienced Maintenance Manager to lead Maintenance Operations across client properties in the Kansas City Metropolitan Area. This role oversees people, Work Orders, vendors, preventive maintenance, emergency response, QA, materials, documentation, client communication, and systems to keep properties functional and protected.

The position emphasizes field leadership, safe practices, cost awareness, and technology-driven processes within a hybrid workplace supporting