Senior Maintenance Manager

AvalonBay Communities, Inc.; New York (NY); On-site; USD 98,000 - 147,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) matching

Paid vacation/holidays

Housing discounts

Job summary

Vivmark Residential seeks a hands-on Senior Maintenance Manager to oversee maintenance operations across multiple communities in Brooklyn, NY, ensuring properties meet Vivmark’s standards and delivering exceptional service.

You will lead maintenance staff, supervise service requests, and drive preventive maintenance programs for HVAC, plumbing, electrical, and appliances while coordinating budgets and safety initiatives to enhance resident satisfaction.

Qualifications

• 5-7 years of apartment maintenance or related experience.
• 3-5 years of supervisory experience preferred.
• EPA Type I/II or Universal Certification (required).
• Certified Pool Operator (CPO) certification (as required).

Responsibilities

• Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction.
• Manage and prioritize service requests, delegate tasks, and monitor trends to ensure timely resolutions.
• Oversee the maintenance and preventive maintenance programs, including HVAC, plumbing, electrical, carpentry, and appliances.
• Assist in developing and monitoring the maintenance operating budget, ensuring expenses align with financial goals.
• Lead all personnel responsibilities: recruit, train, schedule, evaluate, and develop on-site maintenance staff.
• Ensure smooth apartment turnover processes and assess damage charges for departing residents.
• Act as the safety liaison, leading training, safety inspections, and promoting a culture of safety.
• Monitor vendor work and ensure compliance with Vivmark policies, safety standards, and all laws.
• Regularly inspect grounds, buildings, and apartments to ensure they remain fully functional and welcoming.

Skills

Leadership

Organization

Property systems

Maintenance

Job description

Overview

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.

Position Type

Full time

Weekly Scheduled Hours

40

State

New York

City

Brooklyn

Zip Code

11201

Total Base Pay Range

$97,500.00 - $146,500.00

Overview

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.

The Role

Are you a hands-on leader with expertise in property maintenance and a passion for delivering exceptional service? At Vivmark Residential, we’re redefining community living, and we need skilled professionals like you to keep our communities running at their best.

As a Senior Maintenance Manager, you will oversee the maintenance operations for one or more communities, ensuring the physical condition of the property meets Vivmark’s standards while delivering outstanding customer service and operational excellence.

You Will

• Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction.
• Manage and prioritize service requests, delegate tasks, and monitor trends to ensure timely resolutions.
• Oversee the maintenance and preventive maintenance programs, including HVAC, plumbing, electrical, carpentry, and appliances.
• Assist in developing and monitoring the maintenance operating budget, ensuring expenses align with financial goals.
• Lead all personnel responsibilities: recruit, train, schedule, evaluate, and develop on-site maintenance staff.
• Ensure smooth apartment turnover processes and assess damage charges for departing residents.
• Act as the safety liaison, leading training, safety inspections, and promoting a culture of safety.
• Monitor vendor work and ensure compliance with Vivmark policies, safety standards, and all federal, state, and local laws.
• Regularly inspect grounds, buildings, and apartments to ensure they remain fully functional and welcoming.

Certifications

You Have:

• Valid driver’s license and automobile insurance (where applicable).
• EPA Type I/II or Universal Certification (required).
• Certified Pool Operator (CPO) certification (as required).

Experience

• 5-7 years of apartment maintenance or related experience.
• 3-5 years of supervisory experience preferred.

Skills

• Strong leadership and organizational abilities to manage teams and operations.
• Expertise in property systems, repairs, and maintenance best practices.
• Proven ability to promote safety, manage budgets, and deliver exceptional customer se

How Vivmark Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We Offer

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

Additional Info

Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.

We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.

With this we know we can do great things.

Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.

Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Applications are being accepted on an ongoing basis.

Vivmark Residential does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation.

Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to Vivmark Residential you accept the Vivmark Residential California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/).