Senior Maintenance Manager

XCORP AvalonBay Communities Inc.; United States; On-site; USD 98,000 - 147,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Housing discounts

Job summary

Vivmark Residential seeks a hands-on Senior Maintenance Manager to supervise maintenance across communities, ensuring assets meet Vivmark’s standards and residents receive exceptional service.

You will lead maintenance teams, manage budgets, and uphold safety, with a focus on preventive maintenance and timely responses to service requests across properties in New York.

Qualifications

• 5–7 years of apartment maintenance experience.
• 3–5 years of supervisory experience.
• EPA Type I/II or Universal Certification is required.
• Certified Pool Operator (CPO) certification as required.
• Valid driver’s license and automobile insurance where applicable.

Responsibilities

• Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction.
• Manage and prioritize service requests, delegate tasks, and monitor trends for timely resolutions.
• Oversee maintenance and preventive maintenance programs including HVAC, plumbing, electrical, carpentry, and appliances.
• Assist in developing and monitoring the maintenance operating budget.
• Lead on-site maintenance staff: recruit, train, schedule, evaluate, and develop.
• Ensure smooth apartment turnover processes and assess damage charges.
• Act as safety liaison with trainings and inspections; promote a culture of safety.
• Monitor vendor work and ensure compliance with policies and laws.

Skills

Leadership

Organizational abilities

Property systems expertise

Maintenance best practices

Safety promotion

Budget management

Customer service excellence

Job description

Senior Maintenance Manager Position Type: Full time Weekly Scheduled Hours: 40 State: New York City: Brooklyn Zip Code: 11201 Total Base Pay Range: $97,500.00 - $146,500.00

Overview:

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer. The best people want to work here. We hope you're one of them.

The Role:

Are you a hands-on leader with expertise in property maintenance and a passion for delivering exceptional service? At Vivmark Residential, we’re redefining community living, and we need skilled professionals like you to keep our communities running at their best. As a Senior Maintenance Manager, you will oversee the maintenance operations for one or more communities, ensuring the physical condition of the property meets Vivmark’s standards while delivering outstanding customer service and operational excellence.

You Will:

• Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction.
• Manage and prioritize service requests, delegate tasks, and monitor trends to ensure timely resolutions.
• Oversee the maintenance and preventive maintenance programs, including HVAC, plumbing, electrical, carpentry, and appliances.
• Assist in developing and monitoring the maintenance operating budget, ensuring expenses align with financial goals.
• Lead all personnel responsibilities: recruit, train, schedule, evaluate, and develop on-site maintenance staff.
• Ensure smooth apartment turnover processes and assess damage charges for departing residents.
• Act as the safety liaison, leading training, safety inspections, and promoting a culture of safety.
• Monitor vendor work and ensure compliance with Vivmark policies, safety standards, and all federal, state, and local laws.
• Regularly inspect grounds, buildings, and apartments to ensure they remain fully functional and welcoming.

You Have:

• Certifications:
  • Valid driver’s license and automobile insurance (where applicable).
  • EPA Type I/II or Universal Certification (required).
  • Certified Pool Operator (CPO) certification (as required).
• Experience:
  • 5-7 years of apartment maintenance or related experience.
  • 3-5 years of supervisory experience preferred.
• Skills:
  • Strong leadership and organizational abilities to manage teams and operations.
  • Expertise in property systems, repairs, and maintenance best practices.
  • Proven ability to promote safety, manage budgets, and deliver exceptional customer se

How Vivmark Supports You:

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

Additional Info:

Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

Vivmark Residential does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.

For California residents, if you elect to apply to Vivmark Residential you accept the Vivmark Residential California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can’t. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer. The best people want to work here. We hope you're one of them.