Senior Mainframe Technical Engineer

Bender Consulting Services, Inc; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Bender Consulting Services, Inc. is seeking a Senior Mainframe Technical Engineer to provide technical leadership for enterprise IBM z/OS mainframe systems.

You will design, implement, troubleshoot, and optimize critical mainframe solutions, working across DB2, IMS, CICS, MQ while mentoring staff and collaborating with distributed teams. The role requires strong problem-solving skills, on-call readiness, and a commitment to security and high availability in a nationwide, fully remote setting in

Qualifications

• Bachelor's degree in CS or related field; equivalent education and experience may be considered.
• 10 years of experience working with IBM z/Series mainframe environments.
• Strong experience with z/OS systems programming, including SMP/E.
• Experience with DB2, IMS, and CICS.
• Experience designing, implementing, troubleshooting, and supporting large-scale technical solutions.
• Strong technical problem-solving and root-cause analysis skills.
• Experience leading technical projects or initiatives.
• Experience working in highly available production environments.
• Strong written and verbal communication skills.
• Ability to participate in scheduled off-hours, weekend, and 24x7x365 on-call support.

Responsibilities

• Design, implement, test, maintain, and support enterprise IBM z/OS mainframe solutions.
• Provide technical expertise across DB2, IMS, CICS, MQ, and related mainframe technologies.
• Troubleshoot complex production issues and perform root-cause analysis to maintain system availability and performance.
• Support system monitoring, maintenance, upgrades, and infrastructure improvements.
• Participate in disaster recovery planning, testing, and 24x7x365 on-call support.
• Lead complex technical initiatives from analysis and design through implementation and production support.
• Collaborate with architecture, infrastructure, application, and business teams to develop solutions aligned with enterprise standards.
• Evaluate new technologies and identify opportunities to improve system performance, reliability, automation, and efficiency.
• Monitor project progress, identify risks or technical issues, and communicate status and recommendations to leadership.
• Document technical solutions, processes, and procedures and participate in technical reviews and knowledge sharing.
• Mentor associate and intermediate technical engineers and support the development of their technical skills.
• Work with vendors to troubleshoot and resolve software and systems issues.
• Communicate technical information and recommendations effectively with technical teams, leadership, and business stakeholders.

Skills

IBM z/OS

DB2

IMS

CICS

MQ

SMP/E

Root cause analysis

Production support

Disaster recovery planning

Mentoring

Education

Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or related field

Tools

IBM Systems Automation

Mainframe monitoring tools

Diagnostic tools

Job description

Career Opportunities for People with Disabilities: Exclusively recruiting and Hiring people with disabilities for competitive career opportunities.

The Senior Mainframe Technical Engineer provides technical leadership for the design, implementation, maintenance, and continuous improvement of critical enterprise mainframe systems. This role requires strong expertise in IBM z/OS, DB2, IMS, CICS, MQ, and related technologies, with responsibility for troubleshooting complex issues, supporting high availability and performance, and leading technical initiatives.

The Senior Technical Engineer collaborates across IT teams, supports disaster recovery and automation efforts, mentors technical staff, and promotes effective standards and practices across a geographically distributed mainframe environment.

U.S. Citizenship Required due to contractual and system access requirements.

RESPONSIBILITIES

• Design, implement, test, maintain, and support enterprise IBM z/OS mainframe solutions.
• Provide technical expertise across DB2, IMS, CICS, MQ, and related mainframe technologies.
• Troubleshoot complex production issues and perform root-cause analysis to maintain system availability and performance.
• Support system monitoring, maintenance, upgrades, and infrastructure improvements.
• Participate in disaster recovery planning, testing, and 24x7x365 on-call support.

Technical Leadership & Projects

• Lead complex technical initiatives from analysis and design through implementation and production support.
• Collaborate with architecture, infrastructure, application, and business teams to develop solutions aligned with enterprise standards.
• Evaluate new technologies and identify opportunities to improve system performance, reliability, automation, and efficiency.
• Monitor project progress, identify risks or technical issues, and communicate status and recommendations to leadership.
• Document technical solutions, processes, and procedures and participate in technical reviews and knowledge sharing.
• Mentor associate and intermediate technical engineers and support the development of their technical skills.
• Work with vendors to troubleshoot and resolve software and systems issues.
• Communicate technical information and recommendations effectively with technical teams, leadership, and business stakeholders.

QUALIFICATIONS

Required

• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or related field; equivalent education and experience may be considered.
• 10 years of experience working with IBM z/Series mainframe environments.
• Strong experience with z/OS systems programming, including SMP/E.
• Experience with DB2, IMS, and CICS.
• Experience designing, implementing, troubleshooting, and supporting large-scale technical solutions.
• Strong technical problem-solving and root-cause analysis skills.
• Experience leading technical projects or initiatives.
• Experience working in highly available production environments.
• Strong written and verbal communication skills.
• Ability to participate in scheduled off-hours, weekend, and 24x7x365 on-call support.

Preferred

• Experience with IBM Systems Automation and mainframe automation technologies.
• Experience with mainframe diagnostic and performance tools.
• Experience with MQ.
• Experience supporting disaster recovery and business continuity environments.
• Experience working with third-party vendors to resolve technical issues.
• Experience mentoring junior or developing technical engineers.
• Healthcare or health insurance industry experience.

Technical Skills

• Subsystems: DB2, IMS, CICS, MQ
• Automation & Operations: IBM Systems Automation, Monitoring, Diagnostics, Disaster Recovery, Production Support
• Technical: Systems Programming, Troubleshooting, Root-Cause Analysis, Technical Design, Solution Implementation
• Professional: Analytical Thinking, Problem Solving, Communication, Collaboration, Adaptability, Accountability

REMOTE WORK ELIGIBILITY:

• This position is fully remote; however, candidates must permanently reside in the United States to be eligible.
• All work must be conducted within the continental U.S.
• Applicants outside of the U.S. cannot be considered for this position.
• No C2C, sponsorship, or relocation available for this role.

HIRING PROCESS GUIDELINES

To maintain the integrity and security of our hiring process, candidates are expected to participate authentically and without the assistance of artificial intelligence (AI) tools (e.g., ChatGPT or similar platforms) during interviews, assessments, or any other part of the selection process.

For a fair and secure experience, please note the following:

• Cameras must remain on during all virtual interviews.
• The use of AI tools by candidates is not permitted at any stage of the interview process.
• All employment offers are contingent upon the successful completion of a background check, which may include verification of identification.

ABOUT OUR COMPANY:

With 30 years of experience in supporting corporate and federal recruitment, workplace mentoring, and technology accessibility initiatives, Bender Consulting Services, Inc. is the leading national expert in disability employment solutions for private and public sector employers. To learn more about how to start your career with Bender Consulting Services, Inc., please visit our website.