Senior Mac Engineer — Enterprise Apple & Security (DoD)

Digital Consultants LLC; Bethesda (MD); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Group health plans

401(k) plan with company matching

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Pet insurance options

Employee Assistance Program (EAP)

Job summary

Digital Consultants LLC in Bethesda, MD is seeking a Senior Mac Engineer to provide on-site enterprise Apple platform support for the Naval Medical Leader and Professional Development Command (NMLPDC). The role focuses on configuring, managing, updating, securing, and supporting Apple Mac devices and servers, developing new Mac infrastructure, and aiding migration to the NMED/MEDCOI network.

The candidate will implement DISA STIGs, perform IA scanning and patching, manage Mac deployments, and

Qualifications

• Advanced knowledge of enterprise macOS administration, Apple hardware and software, Mac servers, and enterprise management tools.
• Experience implementing DISA STIGs, using STIG Viewer, and performing Information Assurance scanning, patching, and secure configuration activities.
• Experience supporting Active Directory integration, Mobile Device Management, asset management, user and machine deployment, and enterprise Apple lifecycle activities.
• Ability to diagnose and resolve highly complex Mac configurations, operating system issues, software problems, and error messages.
• Knowledge of NMED/MEDCOI migration support, PIV-secured Mac deployment, Outlook, DoD Enterprise Email, certificate publishing, and printer configuration.
• Strong quality assurance, documentation, customer-service, oral communication, written communication, and cross-functional coordination skills.

Responsibilities

• Use industry enterprise management tools to configure, manage, update, and support Apple Mac devices, including servers, desktops, laptops, iPads, and iPhones.
• Develop and maintain secure enterprise Mac infrastructure in support of migration to the NMED/MEDCOI network.
• Implement Defense Information Systems Agency Security Technical Implementation Guides and perform Information Assurance scanning and patching, including use of STIG Viewer.
• Apply Department of Defense Information Assurance and IA-enabled device configuration requirements to Apple systems and infrastructure.
• Install, test, evaluate, and support new versions and updates of Mac hardware, software, and operating systems.
• Diagnose and resolve highly complex Mac system configurations, operating issues, and error messages.
• Operate and support an Active Directory server-client environment for Apple devices on the NMED/MEDCOI network.
• Deploy new user accounts and machines and provide Mobile Device Management and asset-management support.
• Provide hands-on and remote support for Mac equipment, configure and deploy PIV-secured Mac laptops, and support Outlook, DoD Enterprise Email, certificate publishing, and printer setup.
• Coordinate with IT staff on quality assurance testing and production scheduling and attend Macintosh departmental status meetings.
• Provide clear two-way communication and keep management informed of technical plans, risks, progress, and completed work while ensuring full ticket resolution.

Skills

Mac enterprise support

Active Directory integration

Mobile Device Management

CAC/PIV authentication

STIG implementation

Communication skills

Education

Bachelor's degree

Tools

STIG Viewer

Outlook/DoD Enterprise Email

Job description

Digital Consultants LLC in Bethesda, MD is seeking a Senior Mac Engineer to provide on-site enterprise Apple platform support for the Naval Medical Leader and Professional Development Command (NMLPDC). The role focuses on configuring, managing, updating, securing, and supporting Apple Mac devices and servers, developing new Mac infrastructure, and aiding migration to the NMED/MEDCOI network.

The candidate will implement DISA STIGs, perform IA scanning and patching, manage Mac deployments, and