Senior M365 Engineer: Teams, SharePoint & Power Platform

CACI International Inc

United States

Remote

USD 99,000 - 207,000

Full time

7 days ago

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Job summary

CACI International Inc is seeking a Sr. M365 Engineer to join the Collaboration Services Team.

You will administer Microsoft 365 services including Teams, OneDrive, SharePoint Online, and Power Platform, providing operational support and troubleshooting complex incidents. Responsibilities include collaborating with architects and engineers to plan and design services, applying best practices for reliability, leading incident resolution, and maintaining runbooks and SOPs while communicating

Qualifications

BS plus 10 years of relevant IT experience (or AA with 12 years, or 16 years total).
5+ years in Architecture and design of Microsoft 365 solutions.
Hands-on experience with Teams, OneDrive, SharePoint Online, and Power Platform.
Strong communication across cross-functional teams and stakeholders.
Experience implementing, deploying, migrating and supporting M365 services.

Responsibilities

Collaborate with architects, network engineers and security specialists to plan, test and design M365 services.
Apply Microsoft-recommended architecture and best practices to improve reliability, security, and efficiency, and provide end-to-end support for M365.
Lead troubleshooting for complex incidents involving end-users or other teams.
Manage and resolve IT support tickets in a timely manner.
Review M365 updates, manage relationships with internal teams, vendors and 3rd parties as needed.
Create technical documentation and run books, and communicate status and outages to customers.