Senior Luxury Concierge & Member Experience Manager

Singer Drivers Club; Rosamond (CA); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Lifestyle Spending Account

Life Insurance

401K with Employer Match

Paid Time Off

Job summary

Singer Drivers Club in Rosamond, CA seeks a Concierge Manager to orchestrate private aviation, travel, and lifestyle requests for high-end members. You will build and maintain member profiles, manage multiple high-priority threads, and ensure seamless service before the member asks.

You will develop vendor networks, work across departments, and uphold discretion while delivering anticipatory service. On-site role with weekend/event-day availability, grooming and uniform standards, reporting to

Qualifications

• 3+ years in concierge, luxury hospitality, or high-end member / personal services.
• Experience serving VIP, high-net-worth, or repeat clientele.
• Comfort building processes and vendor relationships from scratch.
• Private aviation or luxury travel coordination a plus.
• Familiarity with concierge, member-management, or club management software.

Responsibilities

• Managing multiple high-priority requests simultaneously
• Coordination of travel, private aviation/FBO, transport, and reservations
• Creating itineraries for members, guests, and prospective members
• Maintaining comprehensive, accurate information on dining, amenities, activities, and events
• Building member profiles, tracking preferences, and charging services in a club management system
• Interfacing across departments to fulfill member requests
• Handling inquiries by phone, email, and in person
• Vendor sourcing and relationship management
• Poise, discretion, and polished written and verbal communication
• Resourcefulness in a build-as-you-go environment

Skills

Concierge experience

Vendor management

Discretion

Microsoft Office

Private aviation coordination

Tools

Club management software

SmartSheets

TEI

PaceSetter

TripleSeat

Job description

Singer Drivers Club in Rosamond, CA seeks a Concierge Manager to orchestrate private aviation, travel, and lifestyle requests for high-end members. You will build and maintain member profiles, manage multiple high-priority threads, and ensure seamless service before the member asks.

You will develop vendor networks, work across departments, and uphold discretion while delivering anticipatory service. On-site role with weekend/event-day availability, grooming and uniform standards, reporting to