Senior Loss Prevention Coordinator

Smithfield Foods; Suffolk (VA); On-site; USD 55,104,000 - 82,656,000; Full time

Benefits offered by this job

Relocation package available

Job summary

Smithfield Foods is seeking a Senior Loss Prevention Coordinator to safeguard assets by managing delivery-related freight claims and reducing OS&D losses. You will analyze data, file vendor claims, and communicate across departments to keep projects on track and deadlines met.

You will collaborate with management, sales, vendors, and customers to identify trends, drive improvements, and maintain high service standards. Occasional travel for training supports your growth and partnerships.

Qualifications

• Bachelor's degree or equivalent experience required.
• Prior food industry or retail experience preferred.
• Strong working knowledge of Microsoft Office, especially Excel, is required.
• SAP experience preferred.

Responsibilities

• Monitor OS&D incidents and ensure timely resolution and accurate documentation.
• Compile and distribute daily claims reports for internal tracking and compliance.
• Process inventory and customer account adjustments quickly to maintain data integrity.

Skills

Analytical skills

Communication

Problem-solving

Multi-tasking

Teamwork

Attention to detail

Education

Bachelor's degree

Tools

Excel

Power BI

SAP

Job description

Have a seat at our table. When you join Smithfield, you become part of something special - a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

THE VALUE YOU'LL BRING

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

As a Senior Loss Prevention Coordinator, you will play a critical role in safeguarding company assets by identifying and managing delivery-related freight claims. You will take ownership of minimizing losses through proactive solutions, ensuring timely resolution of Overages, Shortages, and Damages (OS&D) issues. You will compile and analyze monthly reports, file vendor claims for liability events and communicate effectively across departments to keep projects on track and deadlines met.

In this role, you will collaborate with Business Management, Sales, Vendors, and Customers to navigate complex challenges while maintaining exceptional service standards. You will leverage your analytical skills and attention to detail to uncover trends, recommend improvements, and drive initiatives that prevent future losses. Occasional travel for training will allow you to deepen your expertise and strengthen partnerships, making you an integral part of a team committed to operational excellence and risk mitigation.

WHAT YOU'LL DO

Operational Excellence

• Monitor OS&D Incidents: Review daily Over, Short & Damaged (OS&D) occurrences, including refused product, quantity discrepancies, and quality exceptions, ensuring timely resolution and maintaining high accuracy.
• Claims Reporting: Compile and distribute daily claims reports promptly, guaranteeing complete and error-free documentation for internal tracking and compliance.
• Inventory & Account Adjustments: Process inventory and customer account adjustments quickly and accurately to maintain data integrity and support smooth operations.

Compliance & Communication

• Vendor & Carrier Agreement Review: Evaluate carrier and vendor Master Service Agreements (MSAs) regularly to confirm performance alignment and document findings for continuous improvement.
• Policy Compliance & Communication: Adhere to departmental policies while clearly communicating expectations to internal teams and external stakeholders, ensuring consistent compliance.
• Root Cause & Corrective Action: Collaborate with team members to identify root causes of delivery discrepancies and implement corrective actions that reduce repeat issues and improve service levels.

Continuous Improvement

• Process Optimization: Identify and implement workflow enhancements that streamline OS&D resolution and claims reporting, reducing turnaround times and improving efficiency.
• Data Analysis: Track and analyze trends in OS&D incidents and claims to develop proactive strategies that minimize future discrepancies.
• Stakeholder Engagement: Build strong relationships with vendors, carriers, and internal teams through regular communication and feedback sessions to enhance collaboration and service quality.

WHAT WE'RE SEEKING

• Bachelor's degree from an accredited four-year college or university; or equivalent combination of education and experience, required.
• Bachelor's Degree, preferred.
• Prior food industry or retail experience, preferred.
• Strong Working knowledge of Microsoft Office, with emphasis on Excel.
• SAP experience
• Strong written and verbal communication skills.
• Effective critical thinking, decision making and problem-solving skills.
• Ability to multi-task, plan, prioritize and set goals.
• Meet Goals and expectations
• Ability to work well with others in fast paced, dynamic environment.
• Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.

OTHER SKILLS THAT MAKE YOU STAND OUT

Qualification List

• Demonstrated knowledge of international shipping, logistics, and cargo liability claims, including the investigation, evaluation, negotiation, and resolution of freight loss, damage, shortage, theft, and temperature-abuse incidents across ocean, air, and ground transportation networks.
• Proficient in reviewing transportation contracts, bills of lading, carrier tariffs, and international shipping regulations to determine liability, protect company interests, and pursue claim recovery efforts.The ability to drive solutions and make sound financial solutions.
• Possess soft skills such critical and creative thinking, collaboration and creative thinking.
• Ability to meet deadlines and changing priorities
• Familiarity with International Shipping
• Familiarity with Power BI
• Experience in carrier liability, filing and collecting freight claims.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

The expected pay range for this position is $19.23 - $28.85 per hour.

Smithfield Foods provides pay ranges that reflect its good faith estimate of thesalary or hourly wagethe company reasonably expects to pay for a positionat the time of hire. Individual compensation will be determined based on several factors, including but not limited to, the scope and responsibilities of the role, location of the position, the candidate's qualifications and experience, internal equity, external market pay for comparable positions and budget considerations. At Smithfield Foods, base pay represents only one aspect of the comprehensive total rewards package.

Relocation Package Available

EEO Information

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.