Senior Local Eats Manager - Highmark Stadium

ASM Global; Town of Orchard Park (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

Legends Global is seeking a Senior Local Eats Manager for Highmark Stadium. You will oversee day-to-day concessions operations, drive profitability, and lead a dynamic team in a high-energy stadium environment.

Opening in the 2026 NFL season, this role supports delivering top-tier guest experiences while maintaining safety, quality, and regulatory compliance throughout our concessions program.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Strong leadership and management capabilities.
• Customer-service oriented with initiative and reliability.
• Flexible to work extended hours including nights, weekends, and holidays.

Responsibilities

• Manage operational budget, monthly P&L, and financial reporting.
• Provide leadership, coaching and mentorship to concessions staff.
• Collaborate with the Director of Concessions and assist the Managers.
• Control labor and operating costs within budgeted guidelines.
• Ensure safe, sanitary food service operations and equipment upkeep.
• Maintain compliance with alcohol sale regulations and health codes.

Skills

Communication

Multitasking

Leadership

Customer service

Flexibility

Team player

Job description

THE ROLE: Senior Local Eats Manager

LOCATION: Highmark Stadium

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center - from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise , and connectivity to help our partners grow. The Legends Global Way guides how we operate : Align, Scale, Connect, Team, Win - shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

About the Role

Under leadership of the Director of Local Eats, the Senior Local Eats Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations. If you are looking to be a part of the excitement and energy of live stadium events, this is your opportunity to join a fast-paced and team-oriented environment !

Opening in the 2026 NFL season, The New Highmark Stadium will become the new home of the Buffalo Bills. As the largest construction project in Western New York history, this stadium will have state-of-the-art technology that will enhance the fan experience. Join us as we remember the past, while looking forward to the future.

WHAT YOU'LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Responsible for operational budget, manage monthly P&L statements and ensure that all financial reporting is accurate.
• Provide leadership, coaching and mentorship to staff responsible for executing the concessions team business plan.
• Work alongside the Director of Concessions and help lead, manage and mentor the Assistant Concessions Managers
• Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
• Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol.
• Maintain management staff and ensure proper hiring and promoting associates per Legends standards.
• Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.
• Work closely with Human Resources on employee discipline matters regarding the seasonal hourly employees
• Preserving existing programs and developing new concepts to ensure the highest possible quality of food service.
• Oversee monthly inventory for concessions operations and develop yearly operational budgets.
• Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
• Ensure that all equipment is in proper operational condition and cleaned on a regular basis.
• Maintain staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards.
• Exhibit leadership for all direct reports through consistent communication, commendations and disciplinary action for all associates related to the concessions department .
• Practice safe work habits and complete company and venue safety and general compliance training.
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management ensuring a positive work environment and high-quality guest experience.
• Adheres to the Legends Global and venue company policies.
• Complete other duties as assigned by management.
• Available to work non-traditional hours (Nights, Weekends & Holidays).

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• All applicants must be at least 18 years of age.
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
• Knowledge of food purchasing.
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Customer service oriented with the ability to interact with all levels of management
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
• Must be able to work in a team environment.
• Profic