Senior Loan Servicing Specialist

First South Farm Credit; Ridgeland (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

First South Farm Credit is seeking a Senior Loan Servicing Specialist to manage booking, servicing, system maintenance, and documentation for complex loan portfolios. You will liaise with borrowers, syndicate lenders, and internal partners to ensure accurate processing and risk management.

Responsibilities include handling payments, renewals, collateral operations, and report preparation while upholding high fidelity to compliance and control standards.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Agricultural Business, or related field.
• 5 years of experience in loan operations, loan servicing, banking operations, or credit administration.
• Certifications in financial operations desirable but not required.

Responsibilities

• Books and administers loans, letters of credit, and fees in loan systems.
• Supports loan renewals, rollovers, and account maintenance.
• Researches and resolves payment discrepancies and servicing exceptions.
• Maintains risk ratings and processes collateral and documentation.
• Monitors compliance, reporting, and documentation across systems.
• Coordinates document shipments and maintains loan files.

Skills

Attention to detail

Organizational skills

Time management

Prioritization

Analytical thinking

Communication skills

Education

Bachelor's degree in Accounting

Bachelor's degree in Finance

Bachelor's degree in Business Administration

Bachelor's degree in Agricultural Business

Related field experience

Tools

ACBS

Microsoft Excel

Microsoft Office

Job description

JOB DESCRIPTION Summary The Senior Loan Servicing Specialist is responsible for the booking, servicing, system maintenance, collateral and document administration of the Capital Markets portfolio of originated, syndicated and participated loans where First South Farm Credit may be the Administrative Agent, a Syndicate Lender, a Direct Lender or a Participant. Acts as the liaison and operational point of contact for borrowers, syndicate lenders, Farm Credit System partners, and internal First South departments. Identifies, analyzes and resolves issues, answers questions, and proactively identifies loan administration challenges and risks to support quality control. Works collaboratively with teammates and stakeholders to facilitate continuous process improvement by leveraging operational excellence principles.

Major Duties and Responsibilities

Loan Servicing and Loan System Administration (ACBS, and Related Systems)

• Process loan payments including principal, interest, and fee transactions, funds disbursement, rate setting transactions in ACBS, and notifies syndicate members and sold participations of transactions.
• Support loan renewals, rollovers, and account maintenance activities.
• Research and resolve payment discrepancies and servicing exceptions.
• Completes ongoing customer, credit facility, and loan level maintenance.
• Enter credit minutes and maintain risk rating information, including Probability of Default (PD) and Loss Given Default (LGD) ratings.
• Conduct system research and ensure integrity of loan data across platforms.
• Reads and interprets credit agreements as they relate to loan servicing and administration.

Monitoring, Compliance, Reporting and Documentation Administration

• Monitor past-due reports and assist with follow-up activities.
• Maintain documentation within approved systems including AgDocs and DebtDomain.
• Monitor monthly reporting of financials and compliance items for Borrowers and Participations.
• Process collateral vault operations and file maintenance.
• Coordinate document shipments and maintain organized loan files.
• Monitor outstanding documentation and exception tracking processes.

Loan Booking and Closing Operations

• Books new borrowers, credit facilities, loans, letters of credit and fees in loan administration systems.
• Support customer onboarding and loan setup activities.

Wire Processing and Funding Support

• Process and verify incoming and outgoing wire transfers.
• Maintain supporting documentation and confirm transaction accuracy.
• Track wire activity and assist with periodic reporting requirements.
• Verify funding instructions and ensure accurate loan disbursement processing.

Education:

Education: Bachelor's Degree in Accounting, Finance, Business Administration, Agricultural Business, or a related field; or an equivalent combination of education and experience.

Prior Work Experience:

Prior Work Experience: 5 years of experience in loan operations, loan servicing, banking operations, credit administration, or a related financial services function preferred.

Certifications:

Certifications: Relevant financial operations certifications are desirable but not required.

Other Skills and Abilities

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with ACBS or similar commercial loan servicing systems preferred.
• Ability to work collaboratively across departments and maintain a high level of customer service.
• Strong understanding of operational controls, compliance requirements, and documentation standards.