Senior Loan Servicing Analyst

CBRE; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

CBRE is seeking a Loan Servicing Sr. Analyst to manage the servicing of large portfolios of commercial mortgage loans. You will act as the primary liaison between lenders, master servicers, producers and borrowers, ensuring procedures are followed and loans are serviced accurately.

This role requires a Bachelor's degree and strong MS Office/advanced math skills to perform financial calculations, with a commitment to CBRE's values of integrity, service and excellence.

Qualifications

• Bachelor's Degree preferred with 2-5 years of relevant experience.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills; ability to calculate percentages, fractions, and other financial-related calculations.

Responsibilities

• Monitor the performance of assigned high-volume commercial mortgage loan portfolios.
• Act as the primary contact between lenders, master servicers, producers and borrowers.
• Work with a Loan Sr. Analyst or Portfolio Sr. Analyst to ensure that procedures are being followed.
• Review and interpret loan documents and ensure compliance with loan servicing agreements.
• Review and prepare multifaceted recommendations for lender consent items such as easements, leases, loan assumptions, and many other real estate-related issues.
• Coordinate conference calls with lenders, special servicers, or master servicers, updating them on loan issues and other specific investor requests.

Skills

MS Office

Advanced math

Organizational skills

Analytical thinking

Communication

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

About The Role

As a CBRE Loan Servicing Sr. Analyst, you will manage the servicing of large and high-profile portfolios of commercial mortgage loans. This job is part of the Loan Servicing function. They are responsible for the administrative aspects of a loan from the disbursement of funds to the final payment.

What You’ll Do

• Monitor the performance of assigned high-volume commercial mortgage loan portfolios.
• Act as the primary contact between lenders, master servicers, producers and borrowers.
• Work with a Loan Sr. Analyst or Portfolio Sr. Analyst to ensure that procedures are being followed.
• Review and interpret loan documents and ensure compliance with loan servicing agreements.
• Review and prepare multifaceted recommendations for lender consent items such as easements, leases, loan assumptions, and many other real estate-related issues.
• Coordinate conference calls with lenders, special servicers, or master servicers, updating them on loan issues and other specific investor requests.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

What You’ll Need

• Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).