Senior Loan Operations Lead & Process Improvement

Wilsonbank; Lebanon (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Employee Care Fund

Banker Academy Program

Employee Stock Purchase

Job summary

Wilson Bank & Trust in Lebanon, TN is seeking a Senior Loan Operations Support Specialist to provide expert guidance on loan operations, quality assurance, and process improvements. You will partner with management to enhance operational excellence, lead testing of system enhancements, and support regulatory examinations.

The role requires strong multi-tasking, attention to detail, and excellent communication skills, with a focus on serving customers and internal teams.

Qualifications

• Strong knowledge of loan operations including loan documentation and regulatory requirements.
• Ability to train and develop others; detail-oriented with high verification standards.
• Excellent organization and communication skills for cross-functional collaboration.

Responsibilities

• Provide technical guidance and support to team members, including training and mentoring.
• Lead quality reviews of loan operations activities and identify process improvements.
• Coordinate projects and ensure on-time completion with minimal disruption to daily tasks.
• Assist in audits and regulatory examinations and develop quality metrics for leadership.

Skills

Loan operations knowledge

Regulatory compliance

Training & development

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Wilson Bank & Trust in Lebanon, TN is seeking a Senior Loan Operations Support Specialist to provide expert guidance on loan operations, quality assurance, and process improvements. You will partner with management to enhance operational excellence, lead testing of system enhancements, and support regulatory examinations.

The role requires strong multi-tasking, attention to detail, and excellent communication skills, with a focus on serving customers and internal teams.