Senior Loan Operations Lead — Full-Cycle Servicing (Onsite)

Talent Edge Recruiting; Juno Beach (FL); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical + Dental insurance at no cost

401(k) with employer match up to 4%

Two weeks paid vacation to start

10 paid holidays

Paid sick and personal days

Employer-paid life insurance

Employer-paid short- and long-term-dis

Tuition assistance

Employee Assistance Program

Job summary

Talent Edge Recruiting is seeking a senior-level professional to oversee full-cycle residential loan servicing from boarding through payments, escrow, and reporting. This on-site role in Palm Beach Gardens requires ownership-driven leadership and cross-team collaboration to optimize loan operations.

The ideal candidate has 5–7+ years in loan operations/servicing, with strong escrow and post-closing experience, plus Excel proficiency to support reporting and decision-making.

Qualifications

• 5–7+ years of loan operations or loan servicing experience.
• Experience working within a bank or lending environment.
• Strong residential loan servicing experience.
• Solid escrow experience, including escrow analysis, taxes, insurance, and account maintenance.
• Strong post-closing loan operations experience.
• Understanding of the full loan servicing lifecycle from boarding through payments, escrow, maintenance, payoffs, and reporting.
• FIS Horizon and/or LaserPro experience is a plus.

Responsibilities

• Oversee full-cycle residential loan servicing including boarding, post-closing, payments, escrow, payoffs, maintenance and reporting.
• Lead boarding of a recently acquired residential loan portfolio with accuracy.
• Manage escrow servicing, including analysis and payments for taxes and insurance.
• Research discrepancies and drive issues through resolution.
• Coordinate with core system provider and open support cases as needed.
• Assist with audits and reporting, including portfolio exceptions and productivity.
• Use Excel to analyze loan information and support reporting.
• Standardize processes, procedures, and workflows across Florida locations.
• Work closely with leadership to keep daily loan operations moving smoothly.
• Provide support across the Loan Operations team as needed.

Skills

Loan operations

Loan servicing

Residential lending

Escrow servicing

Excel reporting

Post-closing

Tools

FIS Horizon

LaserPro

Job description

Talent Edge Recruiting is seeking a senior-level professional to oversee full-cycle residential loan servicing from boarding through payments, escrow, and reporting. This on-site role in Palm Beach Gardens requires ownership-driven leadership and cross-team collaboration to optimize loan operations.

The ideal candidate has 5–7+ years in loan operations/servicing, with strong escrow and post-closing experience, plus Excel proficiency to support reporting and decision-making.