Senior Loan Officer, Retail

Western Alliance Bancorporation; Seattle (WA); Remote; USD 52,000 - 65,000; Full time

Job summary

An established industry player is seeking a Senior Loan Officer to join their dynamic team. This remote position focuses on providing exceptional customer service while guiding clients through the loan process. You will leverage your sales expertise and problem-solving skills to assess client needs and recommend suitable loan products. In addition to a competitive salary, you will enjoy a comprehensive benefits package that includes medical and dental insurance, a 401k matching program, and opportunities for professional growth. If you're driven and passionate about helping clients achieve their financial goals, this role is perfect for you.

Benefits

Medical and Dental Insurance

401k Matching Program

Tuition Assistance Program

Employee Volunteer Program

Wellness Program

Ownership Stake in the Company

Qualifications

• Minimum 2 years of successful consumer lending sales experience.
• Strong sales and closing techniques required.

Responsibilities

• Assess borrowers' loan requirements and consult on options.
• Ensure a seamless loan application process for clients.

Skills

Consumer Lending Sales Experience

Sales and Closing Techniques

Interpersonal Communication Skills

Problem-Solving Ability

Organizational Skills

Active Listening Skills

Computer Skills (Microsoft Office)

Bilingual Fluency

Education

High School Diploma or Equivalent

Tools

Encompass (LOS)

Velocify (CRM)

Job description

Job Title:

Senior Loan Officer, Retail

Location:

Remote Washington

What you'll do:

AmeriHome Distributed Retail Loan Officers work directly with Clients and third-party referral sources (Realtors, Builders, CPA's, Financial Advisors, etc.) to generate both purchase and refinance loans for Clients. Our Loan Officers build rapport, analyze financial situations and determine the appropriate loan product to meet our client's goals. Our customers' experience is our primary focus, and our Loan Officers are required to have best in class customer service skills.

* Base + monthly incentive: No draw (additional compensation for self-sourced and purchase business)
* Ramp up incentive: Typically for First 3 months
* States Licensing: Company paid licensing, continuing education, and annual state/NMLS renewals

• Speak with borrowers to assess their loan requirements. Consult with clients on loan options that are best suited for their needs, clearly present benefits and options.
• Be the go-to person for the borrower throughout the loan application process.
• Ensure a seamless and smooth process for the client by building a strong partnership with the operations team.
• Utilize technology to multitask and manage a large pipeline
• Assist borrowers with purchase transactions by utilizing our nationwide realtor referral network
• Maintain pre-established daily, weekly, and monthly KPI's (Key performance indicators)

What you'll need:

• Proven successful consumer lending sales experience (minimum 2 years), working Agency, FHA and Jumbo products including Non-QM
• High School Diploma or equivalent
• Proficient computer skills including Encompass (LOS) and Velocify (CRM)
• Excellent interpersonal, written, and oral communication skills (Bi-lingual fluency a plus)
• Must have strong sales and closing techniques
• Ability to take initiative and responsibility
• Strong problem-solving ability with multiple systems and scenarios
• Organizational skills and attention to detail
• Ability to prioritize tasks in a fast-paced environment
• Proficient in Microsoft Office/Excellent computer skills
• Competitive and Driven
• Active listening skills

Compensation: Salary range for new hires is generally $521,850.00 - $64,465.00 for Washington. Salary amount is determined by specific job location.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation