Senior Loan Officer

Vance Airscoop; Madison (WI); On-site; USD 71,635,000 - 80,948,000; Full time

Benefits offered by this job

Full benefits package

401(k) with match

Tuition reimbursement

Life insurance

Job summary

Madison Credit Union in Madison, Wisconsin is seeking a Senior Loan Officer to manage the full lending picture, from intake to funding, including consumer and mortgage considerations. You will interview applicants, analyze credit reports, and participate in decision committees.

This role emphasizes member guidance, cross-selling financial products, and mentoring newer loan officers, with a focus on accuracy, compliance, and delivering clear financial guidance to members.

Qualifications

• 2–5 years of direct consumer lending experience required.
• Credit analysis and debt-to-income calculations required.
• Experience with electronic signature and document platforms preferred.

Responsibilities

• Perform loan decisioning and processing for consumer loans.
• Provide member guidance and cross-sell related products.
• Mentor junior staff and audit files for compliance.

Skills

Credit analysis

Debt-to-income

Lending compliance

Interpersonal skills

Consumer lending

Education

High school diploma or equivalent

Degree in Finance or Business

Tools

Excel formulas

Electronic signature platforms

Document platforms

Job description

Are you an experienced lending professional looking for a stable, member-focused environment where you can manage the full lending picture rather than just one piece of an assembly line?

At Madison Credit Union, we proudly serve City of Madison employees, Dane County residents, and our local community. We are seeking an experienced Senior Loan Officer (Internal Title: Loan Officer II) to join our lending team. In this high-impact role, you will handle consumer loan origination, contribute to mortgage loan decisions, and provide direct guidance to our members .

What You’ll Do

1. Loan Decisioning & Processing

• Interview applicants, analyze credit reports, evaluate debt-to-income ratios, and make independent consumer credit decisions .
• Serve on the Mortgage Loan Approval Committee and coordinate mortgage processing from approval to post-closing .
• Process, complete, and close loan documentation across in-person, phone, and digital channels .

2. Member Guidance & Growth

• Provide empathetic debt counseling and constructive feedback when loans are denied, helping members map out future financial pathways .
• Cross-sell relevant financial products and services to deepen member relationships.

3. Quality Assurance & Mentorship

• Serve as a mentor to less senior loan officers and assist with onboarding new team members.
• Audit consumer loan files to ensure policy compliance and manage post-closing tasks like HELOC tracking and tax verifications .

What We’re Looking For

Required:

• 2–5 years of direct consumer lending experience (with actual credit decisioning/underwriting authority).
• Strong knowledge of credit analysis, debt-ratio calculations, and lending compliance.
• Hands-on experience with electronic signature and document platforms.
• Strong interpersonal skills with a knack for building rapport—especially when delivering difficult news.
• High school diploma or equivalent.

Preferred:

• Mortgage lending, processing, or committee experience.
• Conversational and written Spanish fluency.
• Proficiency with Excel formulas/functions and basic accounting principles.
• Notary Public commission (or willingness to become bonded).
• Degree in Finance, Business, or a related field.

Why Join Madison Credit Union?

• Predictable Schedule & Work-Life Balance: Hourly pay ($25.00–$28.25/hr) with predictable hours —no relying on volatile commission checks.
• Community First: We answer to our members, not distant shareholders.
• Full Benefits Package: 401(k) with match, comprehensive health/dental coverage, generous PTO, tuition reimbursement, and life insurance available.