Loan Officer II - Madison CU (Madison, WI)

Cutoday USA; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Madison CU in Madison, WI is seeking a Loan Officer II to manage consumer loan applications, interview applicants, and coordinate mortgage processes. The role includes ensuring compliance with lending policies, reviewing credit reports, and mentoring junior officers.

You will handle in-person, phone, and electronic loan applications, close loans, and support cross-functional lending initiatives. Fluency in Spanish is a plus.

Qualifications

• High school diploma required.
• 2-5 years of experience in consumer lending or related field.
• Debt counseling or collections experience.
• Good oral and written communication skills.
• Spanish-speaking ability preferred.

Responsibilities

• Train and mentor other loan officers.
• Organize loan granting process for in-person, phone, and electronic applications.
• Interview applicants and review applications.
• Review credit bureau reports and perform employment verification.
• Order and review title searches and calculate debt ratio.
• Prepare, process, and close loan documents; explain denials with alternatives.
• Audit consumer loan files for policy adherence.
• Coordinate mortgage approvals and post-closing tasks.
• Support HELOC tracking and periodic loan rate surveys.
• Cross-sell lending and other credit union products.

Skills

Excel functions

Spanish-speaking

Communication skills

Lending experience

Education

High school diploma

Tools

Electronic documents/signature platforms

Job description

Loan Officer II - Madison CU (Madison, WI)

Type: Full Time

Qualifications:

High school diploma, 2-5 years of experience in consumer lending or a related field, debt counseling, collections experience, experience with electronic documents/signature platforms, and good oral and written communication skills (rapport).

Responsibilities:

• May be responsible for training of new loan officers. Will provide assistance or guidance to less senior loan officers
• Responsible for organization of loan granting process including loans applied for in-person, over-the-phone, and electronically
  • Interview loan applicants
  • Review and research loan applications
  • Order and review credit bureau reports
  • Employment verification
  • Order and review title searches
  • Calculate debt ratio
  • Complete and process loan documents
  • Close loans
• When a loan is denied, explain reasons for denial in a professional, courteous manner. Work with member to provide recommendations or alternative options for other possible ways to secure a loan in the future
• Perform audit of consumer loan files to ensure quality and that lending policies are followed
• Serve as mortgage loan contact and coordinator for member:
  • Coordinate approvals with closing date
  • Timely filing of mortgage with proper recording agent
  • Follow up of mortgage files for proper post-closing documentation
  • Monthly loan reports
• Review developing laws and regulations as they apply to installment-loan security agreements
• As a member of the lending team, you will support:
  • tracking all HELOC draw periods and maturities
  • verification of paid real estate taxes on all in-house 1 st Mortgage Loans
  • completion of weekly “Paid Loan” reports including: notifying member of paid loan with proper notice, releasing any security, and distribution of payroll deductions
  • completion of periodic consumer and mortgage loan rate survey for review with management monthly
  • implementation of new loan products and services in accordance with management direction
  • cross‑selling lending and other credit union products

Skills:

SKILLS AND ABILITIES DESIRED: College degree in Finance or Business-related field, mortgage lending and/or processing experience, some accounting experience, competencies with Excel functions and formulas, and Spanish-speaking (both written and conversational)

Location: Madison , Wisconsin

Serve as loan officer of credit union:

• Authority to approve consumer loans
• Part of mortgage loan approval committee

SECONDARY FUNCTIONS:

Assist with inventory and ordering of loan department supplies and forms

• Serve as notary public or able to be bonded as a notary public