Senior Living Solutions Advisor

Aura Health; Pittsburgh (Allegheny County); On-site; USD 50,000 - 65,000; Full time

Job summary

Aura Health is seeking a Senior Living Sales Counselor in the Pittsburgh area to build relationships with prospective residents and families, understand goals, and explain care options from independent living to skilled nursing. You will guide prospects through decisions and coordinate tours, aiming for a smooth transition into the community.

Success requires strong communication, compassion, and teamwork to ensure outstanding customer service and accurate prospect records with the care team.

Qualifications

• Strong communication and sales skills.
• Compassionate, service-oriented approach.
• Ability to build rapport and provide excellent customer service.
• Collaborative mindset to work effectively with community teams.

Responsibilities

• Build relationships with prospective residents and their families to identify their needs and goals.
• Explain various living options including independent, assisted living, memory care, and skilled nursing.
• Guide prospects through the decision-making process and support their transition into the community.
• Follow up on inquiries, coordinate tours, and deliver engaging presentations.
• Maintain accurate records of prospects and collaborate with team members to ensure a seamless experience.

Skills

Communication

Sales

Compassionate service

Team collaboration

Job description

Aura Health is seeking a Senior Living Sales Counselor in the Pittsburgh area to build relationships with prospective residents and families, understand goals, and explain care options from independent living to skilled nursing. You will guide prospects through decisions and coordinate tours, aiming for a smooth transition into the community.

Success requires strong communication, compassion, and teamwork to ensure outstanding customer service and accurate prospect records with the care team.