Senior Living Experience Consultant

Proforma Health Inc; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Proforma Health Inc in Pittsburgh is seeking a Retirement Living Sales Counselor to guide older adults and their families through community living options, listen to needs, explain services and arrange tours.

You will build trusted relationships, follow up with prospects, collaborate with healthcare, hospitality, and senior living teams, and support occupancy goals while focusing on residents’ quality of life in every interaction.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to listen attentively and explain complex information clearly.
• Strong relationship-building and follow-up abilities.
• Team-oriented mindset with collaboration across departments.
• Commitment to providing compassionate, resident-centered service.

Responsibilities

• Assist older adults and families in exploring community living options.
• Listen to individual needs, explain services and living choices, and arrange tours.
• Guide prospective residents through the decision-making process with compassion and integrity.
• Collaborate with healthcare, hospitality, and senior living teams to ensure a welcoming and informative experience.
• Build trusted relationships, follow up with prospects, and support community occupancy goals.
• Focus on residents’ quality of life in all interactions.

Skills

Communication skills

Listening

Relationship building

Teamwork

Resident-centered service

Job description

Proforma Health Inc in Pittsburgh is seeking a Retirement Living Sales Counselor to guide older adults and their families through community living options, listen to needs, explain services and arrange tours.

You will build trusted relationships, follow up with prospects, collaborate with healthcare, hospitality, and senior living teams, and support occupancy goals while focusing on residents’ quality of life in every interaction.