Senior Living Sales Representative

Covenant Retirement Communities & Covenant Care; Melaleuca Isles (FL); On-site; USD 53,000 - 73,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

PTO & holidays

403(b) with employer match

Fitness center access

Job summary

Covenant Living and CovenantCare at Home are seeking a results-oriented Sales role focused on driving occupancy and building a strong resident prospect list. Under the Sales Director, you will execute outreach plans, track outcomes, and meet quarterly targets in a collaborative environment.

You will manage day-to-day sales activities, maintain CRM data integrity, and develop referral networks while aligning with community marketing plans.

Qualifications

• Bachelor's degree or equivalent work experience.
• 3+ years of professional sales experience, preferably in senior living, marketing, or real estate.
• 2+ years of leadership experience preferred.
• Strong technical experience in HR and employment law knowledge.
• Excellent communication and relationship-building abilities.

Responsibilities

• Meet or exceed sales activity targets: 12–15 voice calls per day, 4–6 face-to-face appointments weekly, and at least 2 reservations per month.
• Maintain accurate CRM data and quality reporting; follow up on all leads.
• Understand inventory layout and selling features across the community.
• Respond to targets based on attrition and occupancy; align with local and national sales strategies.
• Proactively network to identify trends, competition, and referral opportunities.

Skills

Sales excellence

Communication

Lead generation

CRM proficiency

Education

Bachelor's degree or equivalent

Tools

CRM

MS Office

Outlook

Job description

We Are Inspired to Serve. Join us!This position is accountable for providing sales outcome while maintaining optimum occupancy and a viable future resident list of prospective residents.At the direction of the Sales Director, this position will focus on sales activity required for effective implementation of the quarterly and annual targets, community marketing plan and achievement of individual and department goals.This position reports directly to the Sales Director. This position respectfully interacts with all residents, family members, visitors, and co-workers, and maintains a positive customer service relationship practicing honesty and integrity in all aspects of job performance.Essential Responsibilities:Meet or exceed the sales activity expectations as follows unless otherwise agreed to:12 - 15 voice to voice call outs per day (new and prior to sale); 4-6 face to face appointments per week (new and prior to sale); Averages 2 reservations (3 is optimal based on goals/vacancies) minimum per month; Create outreach opportunities external and internal to increase referral network and lead generation (i.e., promoting and engaging with the resident referral program).Ensure data and system integrity in CRM System is up to date and capture key components for quality reporting. Maintain appropriate follow up for all leads and inquiries.Be familiar with and understand the ever-changing inventory and layout of the overall community. Understand vacant inventory by location, unit style, selling features including all models.Understand local and national sales strategy, respond to targets based on ongoing attrition and occupancy throughout the fiscal year.Proactively network to understand trends and competition.The ideal candidate will have:Required Degree: College or equivalent work experiencePreferred Degree: Bachelor's degree in Public Health Administration, Business, Communication or MarketingExperience:3+ years’ professional experience, preferably in sales, senior living, marketing, or real estate2+ years leadership experience preferred.Process improvement experienceStrong technical experience and depth in Human Resources, including application of employment laws.Knowledge, Skills, and Ability:Excellent skill in both the hard and soft skills rStrong drive for results: self-starter with vision and the ability to follow through with ideas.Computer proficiency. Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.Experience working within a CRM.In-depth communication skills: ability to articulate ideas clearly and turn them into concise points with expected outcomes.Ability to work effectively in a heavily matrixed organization.Continuous improvement mindset with ability to identify needs and implement change.Bi-lingual skills are a plus.Demonstrated ability to establish key relationships with business leaders and develop strong credibility.Sound analytical acumen and ability to interpret business metrics, with strong problem-solving skills.Ability to proactively and collaborate with the business and broader HR team.Experience in interfacing with international audiences and cross-office teamsStrong project management and communication skills; ability to effectively communicate and work across all levels of the organizationAbility to maintain high level of confidentiality and work with highly sensitive data and informationExcellent organizational skills and ability to multi-task while working against tight timelinesAttention to detail and commitment to get things done, and getting them done well#CorporateCompensation Pay Range:$53,085.00 - $73,062.75 per yearReasonable Pay EstimateA reasonable estimate of the pay range for this position is $53,085.00 - $73,062.75 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.For full time employees, we offer a generous benefits package that includes:Medical, dental and vision insuranceEmployer paid group term life and disabilityPaid Time Off (PTO) & six paid holidays403(b) with a 3% employer matchFitness center use at most facilities.Various voluntary benefits:Life, AD&DTuition assistance and scholarshipsEmployee assistance programLegal services, home/auto insurance, discount purchasing programPet InsuranceFor more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.