Senior Living Sales Counselor

Massachusetts Health & Hospital Association; Pittsburgh (Allegheny County); On-site; USD 40,000 - 65,000; Full time

Job summary

Massachusetts Health & Hospital Association is seeking a role focused on guiding seniors and families through exploring senior living options. You will listen to preferences, explain services, coordinate visits, and build trusted relationships.

The position emphasizes compassionate service, collaboration within a team, and connecting individuals with suitable community resources to enhance quality of life.

Qualifications

• Compassionate, service-minded approach with strong communication skills.
• Interest in senior living, healthcare, hospitality, or sales.
• Ability to collaborate effectively within a team environment.

Responsibilities

• Assist older adults and families in exploring senior living options by listening to understand preferences and support needs.
• Explain community living and care services, coordinate visits, and build trusted relationships throughout the decision-making process.
• Follow up with prospective residents, maintain accurate prospect information, and connect individuals with suitable services.

Skills

Compassionate mindset

Strong communication

Team collaboration

Interest in senior living

Job description

Role:

Responsibilities

• Assist older adults and their families in exploring senior living options by listening carefully to understand preferences and support needs.
• Explain community living and care services, coordinate visits, and build trusted relationships throughout the decision-making process.
• Follow up with prospective residents, maintain accurate prospect information, and connect individuals with suitable services.

Qualifications & Skills

• Compassionate, service-minded approach with strong communication skills.
• Interest in senior living, healthcare, hospitality, or sales.
• Ability to collaborate effectively within a team environment.

Key Duties: Support prospective residents through personalized guidance, foster trust, and contribute to an organization committed to respect, integrity, and enhancing quality of life.