Senior Living Property Manager- Dearborn

CSI Support & Development Services; Dearborn Heights (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) matching

Paid vacation and holidays

Sick days

Sabbatical

Mileage reimbursement

Employee Assistance Program

Professional development

Job summary

CSI Support & Development Services seeks a Liaison (Property Manager) to promote cooperative principles and empower resident-members in daily co-op management. The role covers multiple downriver locations including Ecorse, Riverview, Southgate, Wyandotte, and Trenton, with oversight of staff, budgets, and resident relations.

The candidate will educate volunteers, maintain high service standards, and ensure compliance with policies and laws while traveling to local co-ops and the MI HQ in Warren,

Qualifications

• Bachelor’s degree required or relevant experience.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and ability to analyze data.

Responsibilities

• Manage daily operations of the co-op properties.
• Oversee onsite staff and contractors and ensure service quality from residents.
• Review waitlist with leasing chairs to ensure full occupancy.
• Prepare monthly co-op reports and monitor budgets and finances.
• Support volunteer engagement and educate co-op volunteers.

Skills

Microsoft Office

Analytical skills

Organizational skills

Communication skills

Independent work

Teamwork

Attention to detail

Respect for seniors

Education

Bachelor's degree or relevant experience

Job description

Brief Description

The Liaison (Property Manager) is responsible for promoting the belief in the cooperative principles and assisting in creating a strong community that adheres to CSI Support policies and federal, state, and local laws. This is accomplished by providing continuous education to empower all resident-members to participate in the management of their cooperative while maintaining a positive and respectful attitude. Additionally, Liaison supports the volunteers in the day-to-day management of the co-op, acts in the best interest of the cooperative, and represents the corporation in a positive manner and promotes the mutual policy of respect between members. This role will serve the downriver locations including: Ecorse, Riverview, Southgate, Wyandotte, Trenton.

The Liaison (Property Manager) is responsible for promoting the belief in the cooperative principles and assisting in creating a strong community that adheres to CSI Support policies and federal, state, and local laws. This is accomplished by providing continuous education to empower all resident-members to participate in the management of their cooperative while maintaining a positive and respectful attitude. Additionally, Liaison supports the volunteers in the day-to-day management of the co-op, acts in the best interest of the cooperative, and represents the corporation in a positive manner and promotes the mutual policy of respect between members. This role will serve the downriver locations including: Ecorse, Riverview, Southgate, Wyandotte, Trenton.

Essential Functions

• Manage the daily operations of the properties
• Maintain and store documentation effectively
• Oversee onsite paid staff and contractors
• Complete annual budgets and monitor monthly finances
• Ensure high-quality customer service and maintain positive resident-member relationships by providing timely information to resident-members and effectively addressing their questions, concerns, and complaints.
• Promote volunteer engagement and provide ongoing support within our unique cooperative management system.
• General oversight and education of co-op volunteers
• Review waitlist with leasing chairs to ensure full occupancy
• Review vendor invoices for payment approval
• Conduct and oversee general inspections
• Write monthly co-op report about overall operations of the assigned co-ops
• Non-payment notices and follow-up
• Performs other related duties as assigned.

Supervisory Responsibilities

The Liaison may be responsible for supervising onsite personnel at co-op locations, including monitoring daily work activities and hours worked.

Work environment

Liaisons generally work in an office environment and in the local co-op apartment buildings they are serving.

Physical demands

This position requires sitting at a desk for extended periods of time and a significant amount of time on the phone.

• Must be able to push/pull/lift up to 30 pounds

Travel Required

• Reliable transportation.
• Frequent travel to the local co-ops apartment buildings and MI HQ in Warren, MI

Required Education And Experience

• Bachelor’s degree required or relevant experience

Bilingual Arabic And English Preferred But Not Required

• Proficient in Microsoft Office applications
• Possess strong analytical skills
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and/or with a team and take ownership of assigned tasks
• Diligence for quality work
• Respect, passion, and commitment for working with seniors

Work Authorization/security Clearance Requirements

Department of Homeland Security (DHS) regulation requires all employees—citizens, residents, and nonresidents—to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented.

Affirmative Action/EEO statement

CSI is an Equal Opportunity Employer

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Perks With a Purpose

At CSI Support & Development, we believe that taking care of our team is just as important as serving our communities. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and professional growth.

When You Join CSI, You’ll Enjoy

• Fully covered health insurance options for employees
• Fully covered dental and vision coverage for employees and their families
• 401(k) retirement savings plan with company matching
• 15 days of paid vacation, 12 paid holidays, and 10 paid sick days annually
• A six-week paid sabbatical
• Professional development and training opportunities
• Mileage reimbursement
• Employee Assistance Program (EAP) to support life's unexpected challenges

About Us

CSI Support & Development is a mission-driven, non-profit that develops, acquires, and provides the highest quality in affordable rental housing communities for seniors. As a resident/member-controlled organization, we utilize a cooperative management system for our 65 properties across four states (MI, MA, MD and CA) where seniors have opportunities to thrive as an active part of their communities.

With 80 years of experience and dedication to preserving affordable housing for seniors, CSI remains rooted in the core values that shaped us from the very beginning: Cooperation, Education, Excellence, Integrity, Respect, and Volunteerism. Discover more about our housing opportunities and mission at www.csi.coop.