Senior Living Operations Leader

NuCare Senior Living; Madison (WI); On-site; USD 85,000 - 120,000; Full time

Job summary

NuCare Senior Living in Madison, WI is seeking an experienced Administrator to lead the Willow Glen community. You will oversee resident care, staffing, budget, and regulatory compliance, ensuring a safe, high-quality living environment for residents and families.

This leadership role requires strong communication, team development, and a commitment to resident-centered care. You will drive quality assurance, surveys preparation, admissions oversight, and community relations to maintain

Qualifications

• Bachelor’s degree in healthcare administration, business, nursing, or a related field.
• Minimum of 2–3 years of experience in senior living, healthcare, or long-term care administration.
• Strong knowledge of state regulations and best practices in assisted living operations.
• Leadership experience with demonstrated ability to manage people, processes, and budgets effectively.
• Excellent communication, organizational, and decision-making skills.
• Must meet administrator qualification standards for assisted living facilities.

Responsibilities

• Ensure full compliance with all applicable federal, state, and local laws.
• Prepare for and respond to state surveys and inspections, including implementing plans of correction.
• Maintain all licensing requirements and ensure facility documentation and postings are up to date.
• Oversee operations, safety programs, emergency preparedness, and health monitoring standards.
• Hire, supervise, and evaluate department heads and community staff.
• Provide leadership that fosters a positive, resident-focused culture.
• Conduct team meetings, staff development, and ensure training compliance.
• Monitor staffing levels and scheduling to ensure adequate coverage and support.
• Ensure high-quality care and service delivery in accordance with individualized service plans (ISPs).
• Promote open communication with residents and families; address concerns promptly and professionally.
• Oversee admissions, move-ins, and discharges to maintain appropriate occupancy levels.
• Develop and manage the community’s operating budget, ensuring financial health and responsible resource use.
• Oversee billing, payroll, and expense control in coordination with corporate or ownership entities.
• Monitor census, revenue, and collections to ensure sustainability.
• Serve as the face of the community for prospective residents, families, referral partners, and the public.
• Build and maintain relationships with regulatory agencies, vendors, healthcare partners, and the broader community.
• Support outreach efforts and tours to maintain targeted occupancy levels.

Education

Bachelor’s degree in healthcare administration, business, nursing, or a related field

2–3 years of senior living/healthcare administration experience

Leadership and staff management

Regulatory knowledge and compliance

Strong communication and decision-making

Job description

NuCare Senior Living in Madison, WI is seeking an experienced Administrator to lead the Willow Glen community. You will oversee resident care, staffing, budget, and regulatory compliance, ensuring a safe, high-quality living environment for residents and families.

This leadership role requires strong communication, team development, and a commitment to resident-centered care. You will drive quality assurance, surveys preparation, admissions oversight, and community relations to maintain