Senior Living Life Plan Counselor

val's services; Pittsburgh (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

val's services seeks a Life Plan Counselor to support older adults and families in exploring senior living and care options. The role listens to prospective residents’ needs, explains independent living and continuing care services, and guides informed decisions about future living.

The position emphasizes compassionate communication, strong organization, and a service-oriented mindset to ensure a welcoming, supportive experience for residents and families.

Qualifications

• Compassionate, professional communication with residents and families.
• Strong organizational abilities and close attention to details.
• Service-focused mindset and ability to work collaboratively.
• Commitment to respect, integrity, and continuous improvement.

Responsibilities

• Build trusted, resident-first relationships with prospects and families.
• Conduct consultations, answer questions, and provide clear explanations of services.
• Coordinate tours and ensure a welcoming, supportive experience.
• Organize follow-up and maintain prospective engagement.
• Collaborate with internal community teams to align information and deliver service consistently.

Skills

Compassionate communication

Organized and detail-oriented

Service-oriented mindset

Collaborative team player

Job description

val's services seeks a Life Plan Counselor to support older adults and families in exploring senior living and care options. The role listens to prospective residents’ needs, explains independent living and continuing care services, and guides informed decisions about future living.

The position emphasizes compassionate communication, strong organization, and a service-oriented mindset to ensure a welcoming, supportive experience for residents and families.