Senior Living Housekeeping Lead — Hands-On Supervisor

The Park Lane; Monterey (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

The Park Lane in Monterey, CA is seeking a Full-time Housekeeping Supervisor to lead our housekeeping team in a senior living community. This working supervisory role will oversee daily assignments, schedules, and quality control to maintain the highest cleanliness and safety standards for residents, staff, and guests.

You will train staff, conduct inspections, manage supplies and inventory, handle concerns with residents, and collaborate with other departments to support events.

Qualifications

• Proven housekeeping experience in senior living, healthcare, or hospitality.
• Prior supervisory or team lead experience required.
• Strong leadership and coaching skills.
• Excellent organizational and time management abilities.
• Strong customer service orientation with professionalism and attention to detail.
• Knowledge of cleaning products, equipment, and safety protocols.
• Ability to work independently while guiding a team.
• Flexible to work weekends/holidays and extended hours.

Responsibilities

• Supervise, train, and support the housekeeping team to ensure efficient and high-quality cleaning operations.
• Create daily, weekly, and monthly schedules for housekeeping staff and assign tasks based on priorities and staffing needs.
• Conduct regular inspections of resident rooms, common areas, and other facilities to ensure cleanliness and adherence to health and safety standards.
• Deliver excellent customer service and promptly address residents' requests or concerns, escalating issues as appropriate.
• Maintain inventory of cleaning supplies, linens, and equipment; order replacements as needed and ensure proper storage and usage.
• Maintain accurate records of completed tasks, staffing schedules, and inventory reports.
• Enforce compliance with all health, safety, and regulatory requirements, including proper chemical handling and equipment operation.
• Handle complaints, performance issues, and disciplinary matters within the housekeeping team, providing coaching and feedback as needed.
• Collaborate with other department supervisors to ensure seamless operations and support community events or special projects.
• Operate and maintain laundry and cleaning equipment, ensuring efficiency and safety.

Skills

Leadership

Supervisory

Housekeeping

Scheduling

Inspections

Customer service

Safety protocols

Chemical handling

Team motivation

Time management

Job description

The Park Lane in Monterey, CA is seeking a Full-time Housekeeping Supervisor to lead our housekeeping team in a senior living community. This working supervisory role will oversee daily assignments, schedules, and quality control to maintain the highest cleanliness and safety standards for residents, staff, and guests.

You will train staff, conduct inspections, manage supplies and inventory, handle concerns with residents, and collaborate with other departments to support events.