Housekeeping Supervisor

The Park Lane; Monterey (CA); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

The Park Lane in Monterey, CA is seeking a Full-time Housekeeping Supervisor to lead our housekeeping team in a senior living community. This working supervisory role will oversee daily assignments, schedules, and quality control to maintain the highest cleanliness and safety standards for residents, staff, and guests.

You will train staff, conduct inspections, manage supplies and inventory, handle concerns with residents, and collaborate with other departments to support events.

Qualifications

• Proven housekeeping experience in senior living, healthcare, or hospitality.
• Prior supervisory or team lead experience required.
• Strong leadership and coaching skills.
• Excellent organizational and time management abilities.
• Strong customer service orientation with professionalism and attention to detail.
• Knowledge of cleaning products, equipment, and safety protocols.
• Ability to work independently while guiding a team.
• Flexible to work weekends/holidays and extended hours.

Responsabilités

• Supervise, train, and support the housekeeping team to ensure efficient and high-quality cleaning operations.
• Create daily, weekly, and monthly schedules for housekeeping staff and assign tasks based on priorities and staffing needs.
• Conduct regular inspections of resident rooms, common areas, and other facilities to ensure cleanliness and adherence to health and safety standards.
• Deliver excellent customer service and promptly address residents' requests or concerns, escalating issues as appropriate.
• Maintain inventory of cleaning supplies, linens, and equipment; order replacements as needed and ensure proper storage and usage.
• Maintain accurate records of completed tasks, staffing schedules, and inventory reports.
• Enforce compliance with all health, safety, and regulatory requirements, including proper chemical handling and equipment operation.
• Handle complaints, performance issues, and disciplinary matters within the housekeeping team, providing coaching and feedback as needed.
• Collaborate with other department supervisors to ensure seamless operations and support community events or special projects.
• Operate and maintain laundry and cleaning equipment, ensuring efficiency and safety.

Connaissances

Leadership

Supervisory

Housekeeping

Scheduling

Inspections

Customer service

Safety protocols

Chemical handling

Team motivation

Time management

Description du poste

We're looking for a Full-time Housekeeping Supervisor for our Senior Living Community!

We are seeking a dedicated and experienced Housekeeper Supervisor to lead and oversee the housekeeping team. This role ensures that all areas of the community meet the highest standards of cleanliness, safety, and comfort for residents, staff, and guests. This is a working supervisory position. We are looking for someone who will work alongside the team and help oversee daily assignments, quality, schedules and accountability.

Duties and Responsibilities:

• Supervise, train, and support the housekeeping team to ensure efficient and high-quality cleaning operations.
• Create daily, weekly, and monthly schedules for housekeeping staff and assign tasks based on priorities and staffing needs.
• Conduct regular inspections of resident rooms, common areas, and other facilities to ensure cleanliness and adherence to health and safety standards.
• Deliver excellent customer service and promptly address residents' requests or concerns, escalating issues as appropriate.
• Maintain inventory of cleaning supplies, linens, and equipment; order replacements as needed and ensure proper storage and usage.
• Maintain accurate records of completed tasks, staffing schedules, and inventory reports.
• Enforce compliance with all health, safety, and regulatory requirements, including proper chemical handling and equipment operation.
• Handle complaints, performance issues, and disciplinary matters within the housekeeping team, providing coaching and feedback as needed.
• Collaborate with other department supervisors to ensure seamless operations and support community events or special projects.
• Operate and maintain laundry and cleaning equipment, ensuring efficiency and safety.

Skills and Qualifications:

• Proven experience in housekeeping, preferably within a senior living, healthcare, or hospitality environment.
• Prior supervisory or team lead experience is required.
• Strong leadership, coaching, and performance management skills.
• Excellent organizational and time management abilities; capable of prioritizing tasks effectively.
• Strong customer service orientation with professionalism, tact, and attention to detail.
• Knowledge of cleaning products, equipment, and techniques, including proper chemical handling and safety protocols.
• Ability to work independently while motivating and guiding a team.
• Flexibility to work weekends, holidays, and occasional extended hours as needed.

Work Schedule:

• Tuesday - Saturday
• 8:30am - 4:00pm

EEOC Statement:

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.