Senior Living GM: Lead Operations & Guest Experience

Smoky Springs by Barclay House; Gainesville (GA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits package

Supportive, team-oriented culture

High impact leadership role

Job summary

Smoky Springs by Barclay House in Georgia is seeking a General Manager to oversee daily community operations in a senior living setting. You’ll drive sales, budgeting, staffing, and regulatory compliance while delivering a warm, resident-centered experience.

This leadership role rewards performance with competitive pay, excellent benefits, and the chance to build a high-impact team within a fast-growing organization that values excellence, compassion, and integrity.

Qualifications

• Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred.
• Two to four years of successful operations management experience, ideally in senior living, assisted living, long-term-care, hospitality, restaurant, or retail management.
• Proven ability to meet financial goals and drive operational excellence.
• Strong history of managing, developing, and coaching team members.
• Understanding of facilities management and preventative maintenance systems.
• Proficient with Microsoft Office Suite and comfortable with computer-based systems.

Responsibilities

• Oversee daily community operations, including full profit and loss accountability.
• Lead recruiting, hiring, onboarding, development, scheduling, and performance management of team members.
• Execute sales and operational strategies in partnership with the Regional Vice President.
• Support and supervise the community’s sales efforts, including tours, sales calls, competitive analysis, and census building-activities.
• Ensure effective management of labor, occupancy, expenses, and community budgets.
• Maintain regulatory compliance and promote a safe, well-maintained living and working environment.
• Foster strong relationships with residents, families, team members, community partners, and Support Center departments.
• Monitor building needs, preventative maintenance, and overall facility readiness.
• Conduct resident and staff meetings to ensure open, ongoing communication.
• Provide on call, overnight, and role coverage support as needed to ensure smooth community operations.

Skills

Operations management

Leadership and coaching

Financial accountability

Facilities management

Communication

Problem-solving

Microsoft Office proficiency

Education

Bachelor’s degree in business administration / healthcare administration / hospitality

Tools

Microsoft Office Suite

Job description

Smoky Springs by Barclay House in Georgia is seeking a General Manager to oversee daily community operations in a senior living setting. You’ll drive sales, budgeting, staffing, and regulatory compliance while delivering a warm, resident-centered experience.

This leadership role rewards performance with competitive pay, excellent benefits, and the chance to build a high-impact team within a fast-growing organization that values excellence, compassion, and integrity.