Executive Director

Oaks Senior Living; Georgia; On-site; USD 80,000 - 100,000; Full time

Job summary

A senior care organization is seeking an Executive Director to lead community operations in Georgia. This full-time position involves managing staff, ensuring high levels of customer satisfaction, and compliance with laws and policies. The ideal candidate has a Bachelor's degree and experience in long-term care management. Responsibilities include oversight of operations, staffing, and resident relations. Strong leadership and organizational skills are essential. Competitive compensation and a nurturing work environment are offered.

Qualifications

• Minimum of two years management experience in long-term care preferred.
• Knowledge of federal and state assisted-living laws.
• Ability to interact and build relationships with older adults.

Responsibilities

• Plan and direct all aspects of community operations.
• Conduct management meetings to keep departments informed.
• Oversee safety and well-being of residents.
• Recruit and hire capable staff using effective techniques.

Skills

Leadership

Customer service

Organizational skills

Communication

Education

Bachelor's degree

Job description

Join to apply for the Executive Director role at Oaks Senior Living.

Oaks Senior Living is a recruiting, kind-hearted senior care organization focused on a Person Centered Lifestyle. Its core values enrich the lives of residents and inspire team members to excel. Excellence is rewarded, and a work environment where all are trusted and empowered is cultivated.

Position Summary

The Executive Director plans, implements, and directs all aspects of community operations in accordance with Oaks Senior Living Policies & Procedures and regulatory requirements. The role maintains high levels of customer satisfaction, drives successful financial results, and leads employees to provide quality care and services to residents.

Primary Responsibilities

• Plan, implement, and direct all aspects of community operations within policy, procedure, and regulatory boundaries.
• Conduct daily, weekly, and monthly management meetings to keep all departments informed.
• Perform daily walking inspections of the building and grounds, maintaining a positive first impression and engaging with residents, staff, and visitors.
• Maintain occupancy, assist with marketing, develop relationships with referral sources, and support the Community Relations Director with marketing plans and sales goals.
• Make final decisions on resident move‑ins and move‑outs, ensuring compliance with policies and state regulations.
• Review communication tools, ensure required paperwork is completed, and keep resident files up‑to‑date.
• Operate the facility within the budget set by owners.
• Assume on‑call responsibilities on a rotational basis and manage on‑call assignments for other qualified directors.
• Manage labor costs, monitor overtime, and ensure accurate payroll and time sheets.
• Submit weekly and monthly documents to the Home Office in a timely fashion.
• Act as first responder in emergencies.
• Maintain confidentiality of resident and staff information.
• Maintain CPR & First Aid certification.
• Perform other duties as assigned to support Oaks Senior Living successes.

Customer Service

• Oversee safety and well‑being of residents in line with Oaks Senior Living philosophy.
• Maintain outreach and education within the community, creating positive relationships and marketing opportunities.
• Implement an open‑door policy and a high level of communication with residents and families to ensure customer satisfaction.
• Contact families when service changes are needed and lead resident/family conferences.
• Resolve conflicts among residents, staff, and families in a timely, satisfactory manner.

Hiring, Supervising and Training

• Recruit and hire a cohesive, capable work staff using effective hiring techniques.
• Supervise staff to ensure quality resident care per Oaks policies.
• Oversee and implement training of all employees, ensuring documentation and regulatory compliance.
• Provide orientation, in‑service education, and maintain staff schedules for compliance and resident needs.
• Lead by example, encourage teamwork, promote philosophy, and provide ongoing coaching.
• Maintain an open‑door for employee concerns and grievances.
• Keep complete and updated employee files.
• Conduct regular performance appraisals, staff appreciation programs, and retention initiatives.
• Respond to on‑the‑job injuries and conduct Safety Committee Meetings to minimize claims.

Qualifications

• Bachelor's degree and minimum two years of management experience in long‑term care (preferred).
• Knowledge of federal and state assisted‑living laws.
• Strong leadership, organizational, and customer‑service skills.
• Proven business acumen.
• Ability to interact and build relationships with older adults.
• Age 21 or older, satisfactory criminal history and fingerprint check.
• Physical exam by a licensed physician, negative drug screen.
• Ability to react in emergency situations.

Reports to

Regional Director of Operations

Seniority Level

Executive

Employment Type

Full‑time

Job Function

Business Development and Sales

Industries: Hospitals and Health Care