Senior Living Front Desk Concierge

Otterbein SeniorLife; Missouri; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

EAP

Job summary

Otterbein SeniorLife is hiring a Receptionist at the Otterbein Jackson Community to greet visitors, answer calls, and handle inquiries at the front desk. The role supports residents and families with warmth, professionalism, and timely service.

The position is full-time, requires availability every other weekend and holidays, and includes benefits. Proficiency in Microsoft Office and strong communication skills are needed to maintain records and assist with community activities.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience.
• Proficient in Microsoft Office applications.
• Strong customer service etiquette and problem-solving abilities.
• Ability to listen, think critically, and manage multiple tasks.

Responsibilities

• Greet customers entering and leaving the community and direct them by name when possible.
• Answer calls and direct them timely and appropriately.
• Maintain accurate resident files, emergency contacts, and department extensions.
• Handle transactions and receipts; balance cash drawer at shift end.
• Schedule on-campus Shuttle, distribute/receive keys, and log activities.
• Use multiple computer systems and phone/emergency systems for communications.

Skills

Customer service

Phone skills

Multi-tasking

Critical thinking

Time management

Self-directed

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Otterbein SeniorLife is hiring a Receptionist at the Otterbein Jackson Community to greet visitors, answer calls, and handle inquiries at the front desk. The role supports residents and families with warmth, professionalism, and timely service.

The position is full-time, requires availability every other weekend and holidays, and includes benefits. Proficiency in Microsoft Office and strong communication skills are needed to maintain records and assist with community activities.