Senior Living Executive Director | Build a Caring Community

Arbor Company; West Chester (Chester County); On-site; USD 120,000 - 180,000; Full time

Job summary

Arbor Company seeks an Executive Director for its Willistown community in West Chester, PA, to lead day-to-day operations with full P&L responsibility and guide planning, implementation, and evaluation of resident life.

You will build and sustain a high-performing team, ensure customer and staff satisfaction, maintain regulatory compliance, and drive performance against financial goals in a senior living setting.

Qualifications

• Bachelor’s degree required.
• PCHA license in Pennsylvania.
• 3+ years in senior living operations management with a track record of meeting financial goals.
• Strong knowledge of HR performance management and applicable standards.
• Awareness of industry issues and trends; proficient with common computer systems and CRM.

Responsibilities

• Lead day-to-day community operations and oversee full P&L responsibility.
• Develop and maintain an outstanding team of department heads.
• Ensure high levels of customer and staff satisfaction and a safe environment.
• Comply with local, state, and federal regulations.

Skills

Senior living ops mgmt

HR performance mgmt

Industry trends

CRM systems

Outlook/Excel/Word

Education

Bachelor's degree

PCHA license in PA

Tools

CRM software

Outlook

Excel

Word

Job description

Arbor Company seeks an Executive Director for its Willistown community in West Chester, PA, to lead day-to-day operations with full P&L responsibility and guide planning, implementation, and evaluation of resident life.

You will build and sustain a high-performing team, ensure customer and staff satisfaction, maintain regulatory compliance, and drive performance against financial goals in a senior living setting.