Senior Living Concierge & Resident Services Specialist

True Connection Communities; Clinton Charter Township (MI); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid holidays

Parental leave

Paid training

EAP

Job summary

True Connection Communities is seeking a Residential Support Concierge in Clinton Township, MI. The role supports housekeeping, dining and concierge/front desk tasks to create a comfortable living environment and high level of service for residents and families.

The position emphasizes guest interaction, adherence to hospitality procedures, and teamwork with various departments in a senior living community. Experience in hospitality or healthcare is preferred.

Qualifications

• High school diploma or GED preferred.
• Excellent listening skills and detail oriented.
• Ability to read, write and communicate in English clearly.
• Able to lift and move up to 50 pounds.
• Experience in hospitality, healthcare or service environment preferred.

Responsibilities

• Assist housekeeping, dining and concierge/front desk as needed.
• Greet residents and guests to ensure a positive service experience.
• Follow hospitality touchpoints and procedures per company standard.
• Screen visitors at concierge desk and sign in.
• Clean and sanitize resident rooms and common areas.
• Answer phones courteously and route messages per policy.
• Assist with laundry and meal service duties as needed.

Skills

Excellent listening skills

Detail oriented

English communication

Ability to lift 50 pounds

Hospitality experience

Education

High school diploma or GED

Job description

True Connection Communities is seeking a Residential Support Concierge in Clinton Township, MI. The role supports housekeeping, dining and concierge/front desk tasks to create a comfortable living environment and high level of service for residents and families.

The position emphasizes guest interaction, adherence to hospitality procedures, and teamwork with various departments in a senior living community. Experience in hospitality or healthcare is preferred.