Senior Living Concierge & Reception Lead

Sonida Senior Living; Pensacola (FL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

PTO from day one

Paid training

Medical insurance

Dental insurance

Vision insurance

401k plan

Employee Assistance Program

Job summary

The Waterford at Creekside, a Sonida Senior Living community, is seeking a friendly receptionist to greet residents and visitors, answer phones, and route inquiries. This role emphasizes exceptional customer service and reliable teamwork to support daily operations in a senior living community.

Responsibilities include handling mail, directing visitors, and coordinating express mail services, with a focus on clear communication and resident-first service.

Qualifications

• Enjoy providing exceptional customer service and care to residents.
• Be a dependable and responsible team member.
• Strong communication and interpersonal skills.

Responsibilities

• Answers telephone and directs caller to the appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick-up and delivery of express mail services.

Skills

Customer service

Communication

Tools

Power BI

Job description

The Waterford at Creekside, a Sonida Senior Living community, is seeking a friendly receptionist to greet residents and visitors, answer phones, and route inquiries. This role emphasizes exceptional customer service and reliable teamwork to support daily operations in a senior living community.

Responsibilities include handling mail, directing visitors, and coordinating express mail services, with a focus on clear communication and resident-first service.