Senior Living Concierge & Guest Experience Lead

Sonida Senior Living; Louisville (KY); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

PTO from day one

Paid training

Employee assistance program

Dependent Care and FSA

Descripción de la vacante

The Ashton on Dorsey, a Sonida Senior Living community, in Louisville, KY, is seeking a friendly receptionist to greet visitors, answer calls, and provide community information. You will support residents and staff with timely communications and mail coordination.

We offer competitive wages, comprehensive benefits including health, dental, vision, life insurance, 401k with company match, PTO from day one, and paid training. Eligible location-based opportunities apply.

Formación

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Responsabilidades

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Conocimientos

Customer service

Team player

Herramientas

Microsoft Power BI

Descripción del empleo

The Ashton on Dorsey, a Sonida Senior Living community, in Louisville, KY, is seeking a friendly receptionist to greet visitors, answer calls, and provide community information. You will support residents and staff with timely communications and mail coordination.

We offer competitive wages, comprehensive benefits including health, dental, vision, life insurance, 401k with company match, PTO from day one, and paid training. Eligible location-based opportunities apply.