Senior Living Admissions Specialist

Lifespace Communities, Inc.; St. Clair (Schuylkill County); On-site; USD 30,000 - 41,000; Full time

Job summary

Friendship Village of South Hills, part of Lifespace Communities, Inc., is seeking an Admission Coordinator to support health center admissions on-site in Upper St. Clair, PA.

You will handle inquiries, conduct tours for residents and families, and determine eligibility for placement. You will verify insurance, perform pre-authorization checks, manage move-in documentation, and maintain census and related reports in collaboration with the administrator and nursing leadership to ensure

Qualifications

• High school diploma or equivalent.
• Three years’ experience.
• Proven customer service/public relations/marketing experience; ability to prioritize and complete a variety of tasks.

Responsibilities

• Answer inquiries and conduct tours with potential health center residents and/or family members.
• Follow up on all inquiries; determine if an admission is appropriate for placement at the health center/
• Verify insurance coverage and conducts pre-authorization checks on any admission to the health center.
• Verify all forms in the move-in packet are completed and distributed to the appropriate file.
• Ensure administrative and clerical functions, related to the admission and/or discharge of health center residents, are carried out to completion.
• Maintain and distribute accurate daily census reports including daily bed holds, change of payer, transfer/ discharge notices, and temporary/permanent assignments.
• Maintain and update information in appropriate systems regarding discharges and deaths of health center residents.
• Develop and submit health center admissions and sales reports.
• Oversee and/or maintain documentation for referral marketing systems
• Work closely with the licensed administrator and director of nursing services along with other admission team members to ensure potential health center admissions are clinically appropriate.

Skills

Customer service

Public relations

Marketing

Admissions coordination

Education

High school diploma or equivalent

Job description

Friendship Village of South Hills, part of Lifespace Communities, Inc., is seeking an Admission Coordinator to support health center admissions on-site in Upper St. Clair, PA.

You will handle inquiries, conduct tours for residents and families, and determine eligibility for placement. You will verify insurance, perform pre-authorization checks, manage move-in documentation, and maintain census and related reports in collaboration with the administrator and nursing leadership to ensure