Senior Litigation Specialist/Corporate Rep

Frontline Insurance; United States; On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance

401k Retirement Plan with a generous match

Four weeks of PTO

Pet Insurance

Job summary

Frontline Insurance is looking for a Sr. Litigation Specialist/Corporate Rep in the United States. This role is pivotal in enhancing quality service and proactive solutions for customers. Responsibilities include auditing claims, managing litigation, and ensuring compliance with industry standards. Ideal candidates have a Bachelor's degree in Business Administration and substantial experience in claims handling and litigation. The position supports a remote work schedule and offers various health and wellness benefits.

Qualifications

• 5 years of Florida first and third-party homeowner claim handling experience.
• 4 years of litigation experience.
• 3 years of liability experience.

Responsibilities

• Review lawsuits for potential deficiencies.
• Manage relationships with internal and external customers.
• Audit complex residential and commercial open claim files.

Skills

Detail-oriented

Strong organizational skills

Negotiation skills

Customer service skills

Strong analytical skills

Education

Bachelor’s degree in Business Administration or related field

Tools

MS Office Products

Claims related software applications

Job description

At Frontline Insurance, we are on a mission to Make Things Better, and our Sr. Litigation Specialist/Corporate Rep plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role as a Sr. Litigation Specialist/Corporate Rep where you can make a meaningful impact and grow your career, your next adventure starts here!

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
• Remote Schedule: Work from home

What you can expect as a Sr. Litigation Specialist/Corporate Rep:

• Detail-oriented with strong organizational, negotiation, influential, and customer service skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
• Demonstrated ability to work effectively, independently and within a collaborative team‑oriented environment using sound judgment in decision‑making.
• Demonstrated ability to manage relationships with both internal and external customers.
• Excellent communication skills both oral and written with strong presentation skills.
• Strong analytical and problem‑solving skills. Ability to review lawsuits for potential deficiencies and provide recommendations as to the viability of a negotiated settlement versus continued litigation.
• Demonstrated proficiency with MS Office products (Outlook, Word, Excel, PowerPoint) and claims related software applications.
• Use technological knowledge of estimating and repair methods to review and compare estimates for overlap, pricing, understanding of proper industry standards and repair options and assess the potential effect on jury views and trial outcomes.
• Audit complex residential and commercial open claim files for accuracy and completeness and to assure company and State required guidelines are followed.
• Record results of open claims audits and present findings in meetings with Legal Management and Adjusters.
• Perform analysis, identify trends, and provide recommendations to improve technical and procedural aspects of claims handling.
• Identify Adjuster coaching opportunities and communicate findings to management.
• Participate in legal meetings as requested by Claims Managers.
• Assist VP of Legal and Claims QA in identifying training needs and developing and organizing training materials, multimedia visual aids, and other educational materials.
• When Complex Claims are identified as on track to go to the legal department, take over the adjustment of those claims, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make a coverage recommendation, and issuing a payment with the applicable authority level.
• Maintain appropriate diary on pending claims.
• Report all suits, time limit demands, and mediations. Request pre‑mediation and pre‑trial reports timely from counsel.
• Maintain knowledge of current industry developments, case law changes and best practices.
• Forwards files with subrogation potential for collection in a timely manner.
• Makes referrals to SIU as warranted.

What we are looking for as a Sr. Litigation Specialist/Corporate Rep:

• 5 Years of Florida first and third‑party homeowner claim handling experience.
• 4 Years of litigation experience.
• 3 Years of liability experience.
• 3 Years of technical experience with estimating software and repair methodology.
• Bachelor’s degree in Business Administration, an industry related field, and/or equivalent education required.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.

We provide a collaborative, inclusive, and growth‑oriented work environment where every team member can thrive.

Frontline Insurance is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.