Senior Litigation Operations Manager

McMichael Taylor Gray, LLC; Peachtree Corners (GA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Job summary

McMichael Taylor Gray, LLC is seeking a Litigation Manager for the Peachtree Corners, GA office. The role oversees the Litigation Department and drives productivity while minimizing losses, requiring strong leadership and detailed knowledge of creditors’ rights litigation.

The position emphasizes client communication, budgeting, and compliance with firm policies. A background in managing litigation teams and familiarity with Case Aware, Black Knight, and Tempo are preferred.

Qualifications

• Minimum 5 years of experience in Litigation Management.
• Bachelor’s degree preferred.

Responsibilities

• Oversee all aspects of litigation cases from referral to resolution.
• Lead and manage team to ensure high performance standards.
• Identify opportunities to streamline, automate, and optimize departmental processes to increase efficiency.
• Monitor daily reports for team capacity and incoming volume.
• Monitor department calendar (hearings, discovery, absences, deadlines), employee schedules, and team coverage daily.
• Review internal audits and provide rebuttals monthly.
• Serve as the primary point of contact for clients, providing regular updates, answering inquiries, and addressing concerns related to ongoing litigation matters.
• Manage litigation budgets, allocate resources effectively, and monitor expenses to ensure cost-effective and efficient handling of cases.
• Complete weekly billing audits.
• Ensure compliance with legal standards, firm policies, and client expectations by conducting quality reviews of work product, providing feedback, and implementing improvements as needed.
• Communicate and enforce compliance updates.
• Conduct interviews and annual performance reviews.
• Manage conflict resolution, write-ups, and Performance Improvement Plans (PIPs).
• Address client and internal escalations promptly.
• Ensure completion of client steps daily.

Skills

Litigation management

Client communications

Team leadership

MS Office (Outlook, Teams)

Attention to detail

Education

Bachelor's degree in a related field

High school diploma or equivalent

Tools

Case Aware

Black Knight

Tempo

Job description

McMichael Taylor Gray, LLC is seeking a Litigation Manager for the Peachtree Corners, GA office. The role oversees the Litigation Department and drives productivity while minimizing losses, requiring strong leadership and detailed knowledge of creditors’ rights litigation.

The position emphasizes client communication, budgeting, and compliance with firm policies. A background in managing litigation teams and familiarity with Case Aware, Black Knight, and Tempo are preferred.