Senior Life Sciences Account Lead - Hybrid

MERGE; Raleigh (NC); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Lifestyle Spending Account

Flexible Time Off

Job summary

MERGE, a marketing and technology agency, seeks a Senior Account Manager to lead a major Life Sciences account with a strong Healthcare Professional marketing focus. You’ll shape strategy, oversee cross‑functional teams, and drive client satisfaction on deliverables from briefs to final assets.

You’ll cultivate relationships, manage budgets and timelines, and communicate insightfully with clients and internal teams.

Qualifications

• 3–5 years of account management experience within an advertising environment.
• Bachelor’s degree or equivalent experience
• Advanced client management skills, especially as it relates to setting and managing client expectations
• Commitment to the client, attention to detail, and strong problem-solving ability
• Superior professional communication and presentation skills
• Ability to multi-task and prioritise work/to do list
• Willingness to roll up your sleeves in a highly collaborative environment

Responsibilities

• Provide strategic leadership by writing thoughtful briefs, collaborating with cross-functional teams, and leading projects through a strategic lens
• Assist in all facets of client services
• Build relationships and trust through communications with clients to facilitate the overall needs of the client and agency
• Develop knowledge of the client’s products, benefits and features, value proposition, and target audience
• Obtain an understanding of the category and relevant competitors
• Participate in client and internal project reviews, presentations and status meetings
• Effectively collect and communicate client direction and feedback, clarifying as needed, to cross functional agency team
• Ensure delivery of quality work to clients on scope, time, and budget
• Incorporate and manage up to senior Account Management staff as needed
• Report on the financial status of projects, monitoring job hours and tracking against project completion
• Manage administrative duties, including maintaining client status meeting notes and sending monthly financial document emails in partnership with senior Account Management
• Possess working knowledge of all agency processes and work well with the internal team to ensure projects are progressing on strategy, time and budget
• Remain open to continued learning, proactively seeking out team members to gain working knowledge of the brand, category, agency capabilities, and client management on an ongoing basis
• Keep up to date on industry and category trends through news, websites and trade journals
• Remain alert to client needs and elevate opportunities to convert into organic account growth

Skills

Account management

Client management

Communication skills

Presentation skills

Multi-tasking

Education

Bachelor’s degree

Job description

MERGE, a marketing and technology agency, seeks a Senior Account Manager to lead a major Life Sciences account with a strong Healthcare Professional marketing focus. You’ll shape strategy, oversee cross‑functional teams, and drive client satisfaction on deliverables from briefs to final assets.

You’ll cultivate relationships, manage budgets and timelines, and communicate insightfully with clients and internal teams.