Senior Liability Claims Examiner – Remote, Complex Claims

Crawford & Company; Peachtree Corners (GA); Remote; USD 70,000 - 95,000; Full time

Job summary

Crawford & Company is hiring a Senior Claims Examiner - Liability for a remote role in the United States. You will lead investigations, review coverage and liability, set reserves, and coordinate with defense attorneys to prepare cases for litigation.

The role requires 4–8 years in technical claims investigations/settling, strong communication and analytical skills, and the ability to mentor junior staff. Independent work and timely settlements are essential, with licenses and designations

Qualifications

• Bachelor's degree or equivalent experience.
• 4–8 years of technical claims investigations/settling experience in Claims or similar organization.
• Ability to work independently while assimilating various technical subjects.
• Strong written and oral communication, negotiation and presentation skills.
• Advanced analytical and problem solving skills with the ability to manage and prioritize multiple projects.
• Effective interpersonal skills to interact with internal and external clients.
• Industry designations preferred: IIA, AIC, AEI, and/or CPCU.
• License requirements per state/jurisdiction.

Responsibilities

• Lead advanced claim investigations with independence.
• Review coverage, determine liability, and drive fair resolutions.
• Set reserves using strong judgment and analytical expertise.
• Partner with supervisors and defense attorneys to prep cases for litigation.
• Mentor and train new team members.
• Interpret decisions on complex policy coverages and determine applicability.
• Manage investigative activity on complex claims and coordinate strategy with legal counsel.
• Establish reserves and authorize payments within authority; settle claims cost-effectively.
• Develop subrogation and third party recovery potential and follow reclaim procedures.
• Analyze claim activities and prepare reports for clients, carriers and management.

Skills

Advanced investigations

Liability claims

Analytical skills

Negotiation

Communication

Education

Bachelor's degree

Job description

Crawford & Company is hiring a Senior Claims Examiner - Liability for a remote role in the United States. You will lead investigations, review coverage and liability, set reserves, and coordinate with defense attorneys to prepare cases for litigation.

The role requires 4–8 years in technical claims investigations/settling, strong communication and analytical skills, and the ability to mentor junior staff. Independent work and timely settlements are essential, with licenses and designations