Senior Liability Claims Adjuster

Canal Insurance Company; Greenville (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

401(k) plan with company match

Flexible Spending Accounts

Employee Assistance Programs

Generous PTO Plan

Job summary

Canal Insurance Company, based in Greenville, SC, seeks a Senior Liability Claims Adjuster to analyze and adjust litigated, moderate to severe commercial claims. The role requires verifying coverage on new losses and deciding on complex coverage matters with Claims Legal.

Responsibilities include managing budgets, directing investigations with adjusters and attorneys, and maintaining reserves while guiding less-experienced staff. Travel and additional duties may be required.

Qualifications

• Minimum 7 years adjusting bodily injury claims with a bachelor’s degree or 10 years of claims handling experience.
• Leadership or training experience is preferred.
• Experience adjusting trucking/transportation liability and commercial auto claims is preferred.

Responsibilities

• Verify coverage as new losses are received.
• Collaborate with Claims Legal on complex coverage; draft Reservation of Rights and denial letters.
• Adjust high-exposure cases, investigate, negotiate, document and settle within authority.
• Manage litigation budgets and participate in mediations/trials with attorneys.
• Coordinate with independent adjusters and attorneys for field investigations.
• Establish and maintain reserves; report to management as needed.
• Serve as a training resource for team members.

Skills

Bodily injury experience

Team leadership

Negotiation skills

Communication

Education

Bachelor’s degree

Job description

Canal Insurance Company was founded in 1939 and is located in Greenville, South Carolina. Canal specializes in insurance for commercial trucking and specialty transportation operations. While Canal does not write insurance in all states, the claims department handles claims in all 48 contiguous states and Canada. Canal’s customers are mainly federally regulated Motor Carriers and as such the core group of customers carry $1,000,000 in liability limits.

At Canal, we recognize that our success would not be possible without the hard work and dedication of our employees. We know that happiness and productivity go hand in hand, and to that end, we consciously cultivate a culture that enables us to recruit and retain the very best talent in the business.

A Culture With YOU in Mind

• Located in beautiful downtown Greenville, SC
• Employee referral program
• Casual dress code
• Innovation-focused & customer-centric
• 80+ years of industry expertise
• Committed to giving back to our community
• Unquestioned integrity and commitment

Benefits at Canal

• Basic & Voluntary Life Insurance Plans
• Short Term & Long Term Disability
• 401(k) plan with company match up to 6%
• Flexible Spending Accounts
• Employee Assistance Programs
• Generous PTO Plan

Senior Liability Claims Adjuster

Job Summary:

The Senior Liability Claims Adjuster position is responsible for the analysis and adjustment of litigated moderate to severe commercial claims.

Major Accountabilities:

• Verify coverage as new losses are received.
• Collaborate with Claims Legal regarding complex coverage issues. Drafting Reservation of Rights and coverage Declination letters.
• Adjust cases with significant exposure, including cases with potential excess exposure, on an inside basis including investigating, evaluating, negotiating, documenting, and validating to conclusion within authority level.
• Manage litigation budgets and strategies with attorneys assigned in the defense of the insured and attend mediations and trials as a representative of the Company.
• Direct investigations utilizing independent adjusters and attorneys in the field, when appropriate.
• Establish and maintain adequate reserves and communicate with management, when appropriate.
• Act as a resource for team questions and/or training of new employees as assigned by management.
• Perform other duties as assigned by management.

Qualifications

Experience/Specialized Skills:

• Minimum of seven years adjuster experience in handling bodily injury claims with Bachelor’s degree required or 10 years of claims handling experience.
• Training, working team lead, or informal leadership experience preferred. .
• Experience adjusting transportation (trucking) liability claims preferred. Commercial auto claims required.
• Advanced knowledge and understanding of insurance and tort law, litigation, and terminology as it relates to insurance operations.
• Advanced knowledge of medical terminology and procedures required.
• Advanced knowledge of insurance coverage preferred.
• Experience litigating claims and working with inside and outside panel counsel required.
• Experience adjusting claims involving moderate to severe injury required.

Special Considerations

Physical Requirements:

Constant use of vision, hearing, and communication (oral and written/in-person and via telephone). Frequent concentration, standing, walking, handling, reaching, and grasping. Occasional bending, kneeling and lifting (up to 25 lbs.) Heavy use of computer and office equipment.

Travel/Hours of Service:

Approximately 10% required travel for mediations and trial attendance. Periodic work outside of standard business hours or on weekends may be required.

Equal Opportunity Employer
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