Senior Commercial Claims Adjuster- Auto Liability BI

Gallagher Bassett; Mechanicsburg (Cumberland County); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett is seeking a Claims Adjuster with Auto Liability expertise for a fully remote role in the United States. Bring a minimum of five years of claims experience and active licenses to manage claims, analyze exposure, and determine proper resolution while upholding client policies.

You will collaborate with clients and vendors, deliver empathetic service to claimants, document activities promptly, and adhere to regulatory and ethical standards while contributing to a high-performing,

Qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Analyze claims exposure and resolve claims by applying experience and analytical skills.
• Interact with various parties in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants on behalf of clients with empathy at every step.
• Handle claims in line with client and corporate policies, procedures, and ethics.
• Document and communicate claim activity timely to support the claim file outcome.
• Investigate, evaluate, and resolve Auto Liability claims to bring claims to resolution.
• Collaborate with clients to deliver innovative solutions and enhance claims management processes.
• Think critically, plan, and prioritize activities to optimally serve clients.

Skills

Claims management

Analytical skills

Customer service

Communication

Education

High School Diploma

Bachelor's degree (desirable)

Tools

Claims software

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership - that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Role specifics:

• Claims Background: Auto Liability
• Jurisdictional Experience: Any
• Active Adjusters' licenses: Any
• Location: This role is eligible for fully remote work

How You'll Make An Impact

• Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex Auto Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

Required Qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired Qualifications

• Bachelor's Degree.
• Bodily Injury.
• General Liability.
• Litigation Management.

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)